Thesis (Ph. D.)--University of British Columbia, 2003. / Includes bibliographical references (leaves 299-308).

Title: Customer satisfaction with services of Avalon fitness center Objectives: The main goal of this diploma thesis is to determine customer satisfaction with the services provided by Avalon fitness center through the SERVPERF questionnaire. Based on the results, make changes and propose recommendations that should lead to improved quality of services in the Avalon fitness center. Methods: A modified SERVPERF questionnaire method was used to determine customer satisfaction with the services in the Avalon fitness center. This questionnaire measures the actual perception of the quality of services provided. In addition to the questionnaire survey, semi-structured interviews were conducted to deepen the issue with management, trainers and selected customers of the fitness center. Results: The results of the questionnaire survey are shown using graphs and tables. It is clear from the results that the customers of the Avalon fitness center are very satisfied with the services provided. Customers are most satisfied with the opening hours, equipment, provision of services at the agreed time and coaches. On the contrary, they negatively perceive the cleanliness of the background, the behavior of the receptionists, lockers in the locker rooms and updating the schedule. Keywords: customer satisfaction,...

Goal of master thesis was design of sports center in microregion Ivancice. Absence of similar establishment in locality was taken into account during project. Complex includes squash courts, sauna, 2 swimming pools and snack-bar. Whole complex is designed as 3 connected single storey buildings from prefa concrete structures with vegetation roofs. Light steel panels are used on outer walls.

The city of Centurion houses various sporting facilities such as SuperSport Park and Centurion Gymnastics Club as well as other training facilities. The proposed site for this thesis is on the edge of the Hennops River and forms part of the Lyttelton Agricultural holdings. It borders SuperSport Park as well as the Centurion Rugby club. The proposed site is located North of South Street in Centurion. Currently there is only one Hi-Performance Sport Centre in South Africa. It is located on the Sports grounds of the University of Pretoria. This centre, although only one year old, is already fully booked well into the year 2004. The overwhelming response to this sports facility is a clear indication that centres like these are in great demand in South Africa. One of the main reasons for its popularity is our appealing weather that attracts many foreign athletes. Another reason is the diversity of sport in one complex and the highly equipped training facilities. The athletes can be monitored throughout training with the proper nutrition and medical support. It is the only facility of its kind, combining a training facility with accommodation. This thesis proposes to provide the Centurion area with a similar centre and including improvements to the existing centre. According to the Centurion Integrated Development Framework the site and its surroundings should be used for sport development and recreational facilities. The surrounding sports grounds are another reason for the choice of site. The site is visible from the main road between Pretoria and Johannesburg (N1 Highway) which increases visibility. According to the Centurion Integrated Development Framework all the developments adjacent to the N1 highway should convey a hi-tech image. This thesis evolved as a comprehensive reaction to the immediate site and the physical, social, cultural and technological conditions. It is the amalgamation of these concepts and ideas that serves as metaphor for the architectural response and process. Since the thesis deals with the professional sport industry and high technological precision research and training, so too does this project focus on presenting this idea of "precision" throughout the architectural-, space-, and tangible experience. In totality, the proposed design is the synthesis of various interrelated influences. The product is site specific, individualistic and realistic. / Dissertation (MArch (Prof))--University of Pretoria, 2003. / Architecture / unrestricted

The area of town part called Ring is situateted in Brno surrounded by Cejl, Křenová, Vlhká and Kolište Street. The main aim of the urban design is to provide the complete rehabilitation of the urban structure. The incompletely and accidentally arranged build- up area with many sandlots should be replaced with the traditional compact blocks which enable the create streets, boulevards, roads, green belts and a new piazetta. This design divides the border between private and public space. It counts with the replacement of the railway and bus station. There is designed the urban block with the dominance of the building function between the Cejl and Vlhká Street in the close neighborhood of old Edison factory. Another part of this block is created by the group of public buildings- Sport centre and Art school. There is also a hotel and an administrative building connecting few magistracies in the one place. The sport centre is divided into seven storeys respecting the fact that some storeys are 9 metres high if it requires the character of the sport space. There is a volume suitable for the basketball hall which can be reached from the entrance or from the second level. There one can found fitness centre, rehabilitation and relax centre, indoor golf, badminton, climbing wall, space for aerobic or zumba on the next floors. There is a restaurant offering the unique view on the town on the top of the building. The roof of the basketball hall is green with the minigolf. The essential component of the design is façade with blinds which enables the dynamically changing appearance of the building.

This thesis aims to describe the proposed implementation process of the introduction of padel in the Czech Republic and to draw up a business plan to build the first padel centre in the Czech Republic called Padel centre Prague. The main analytical method is a detailed financial plan on which economic indicators of implementation of this investment project are quantified. Leading procedures for detecting data are questionnaire surveys, telephone query and also an estimate, which is used mainly in the analysis of the financial plan. The estimated average payback period for this investment is 3.2 years, while the real recovery of funds spent on the construction of padel centre should occur during the fifth year of its operation.

Master thesis elaborates architectural study of football stadium for FC Zbrojovka Brno, which base is urban study of the Sport Centre behind Lužánky. Football stadium creates a main dominant of the area. The proposal satisfies requirements by ČMFS and UEFA's major league stadium 3rd category with some elements of the Elite category. The architectural expression of the football stadium and its volume solution is based on the morphology of sports buildings. Based on the shape of the auditorium. Individual sides of the auditorium are curved and connected by a quarter-circle corner. Arena auditorum arrangement enhances not only the audience but the gaming experience too. The external appearance of the stadium is due to the support structure of the roofing that creates division of the fasade which is filled by ETFE foil with reinforcements of glass fiber fabric. The capacity of the football stadion is designed for a total of 15 000 spectators. Of these, 160 seats are reserved for spectators whit impaired mobility and orientation and accompaniment and 340 VIP seats. The rest is devided into two grandstand, lower one has 8 200 seats, upper one 6 300 seats.

This thesis analyze the conception of the sport centre in Brno za Lužánkami. The area has a very extensive sport history, which dates back to 1922. Nowadays this topic has been very discussed because of the hockey and football history in the place of Lužánky. Hockey and football teams were forced to abandon Lužánky as a consequence of decrepitude and very bad technical aspects of the buildings. The diploma thesis deals with the new concept of the entire area where the professional and leisure sport activities will take place. The extensive architectural study of the multifunctional hockey stadium resolves the location of the object on the same place as the previous stadium. It put emphasis on the generous scattering area around the stadium, easy navigation and placement of the entrances from all around the object. The multifunctional usage of the stadium is solved by the telescopic grandstand and it offers the standard capacity of 10 500 spectators at a hockey match and up to 14 300 spectators at a concert event. The main expression element of the exterior of the stadium are the facade lamellas. They accentuate the ground floor with their dynamic placing and clearly indicate the main entrances to the object. In the night the glasses lamellas are shined by the integrated LED lights and enable to switch endless different faces of the stadium according by the current occasion.

Title: Biathletes long term physical preparedness level in preparatory period Objectives: To compare in selected control tests from prepartory period the best results of present biathlon junior representants and junior results of the best present biathlon sportsmen, who are nowadays in the world biathletes top, and to give long term development overview according to these tests. Methods: In this thesis, data collection method, data analysis method and comparison method was used. Data collection method was the first step where we summarized all available junior results from selected preparatory period tests. Furhter, the data analysis method was used to select the best achieved time for each junior competitor in selected tests and from all results. Comparison method was chosen for thesis conclusion where we compare and present all junior competitors best results in well-arranged tables and charts. Arithmetic mean was used as statistical method for work with results Results: On the grounds of performance level comparison shown in preparatory period control tests in 2001-2012 period, of present junior group and junior level performance of present top world biathlon sportsmen, we discovered that long term performance level of present juniors is worse than performance level of the then juniors....

The main issues, which arise in that research project, are connected with health dimensions. There are emphasised points, which contribute to the employees’ health and well-being, solutions, which organisations implement to prevent workers from diseases and illnesses, to track their current condition of body and mind and generally to improve their overall health situation. From the very beginning the main stress was supposed to lie on physical activity promotion being an integral part of health promotion at the workplace but the obtained information from the conducted interviews verified that idea. The research also touches other variables contributing to the employees’ health and cons tituting the idea of health promotion at the workplace, namely health profiles and Corporate Social Responsibility. It is argued who may benefit from workplace physical activities and to which extent such programs may succeed. Interviews showed double points of views according to the necessity to encourage employees to train within the organization. Basis for the discussion of the topic were interviews gained from the interaction with the staff of the organization Xylem located in Sweden in Emmaboda, a world leader in water solutions. The chosen methodology based on the case study appeared to be the most relevant to explore health issues thanks to the clear empirical example. The company was distinguished because of the sport and rehabilitation centre, which it had in its possession and which seemed to make Xylem be different from the competitors and gave advantages for the employees in the form of additional benefits causing going in for sport at the company’s expense. The results of the research indicate that health promotion at the workplace may be viewed as a part of Corporate Social Responsibility. The evidences for IV that perspective are presented with a proper motivation mostly in the conclusion part. The research intended to show to the readers to what extent health promotion at the workplace incorporating physical activities, health profiles and CSR is important, how it is regarded and how much attention, time and efforts is and should be devoted to deal with that dimension in a proper way.