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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
411

[en] SUCCESS AND FAILURE IN THE AMERICAN AVIATION INDUSTRY: A COMPARATIVE STUDY OF DELTA AIRLINES AND EASTERN AIRLINES / [pt] SUCESSO E FRACASSO ORGANIZACIONAL NA INDÚSTRIA DE AVIAÇÃO COMERCIAL AMERICANA: ESTUDO COMPARATIVO DAS COMPANHIAS AÉREAS DELTA AIRLINES E EASTERN AIRLINES

BEATRIZ CASSURIAGA DIAS 10 December 2020 (has links)
[pt] Tendo em vista que decorridos quase cem anos do seu nascimento, após vários ciclos de crescimento e contração, a indústria aérea ainda se mostra frágil, apresentando vários casos de recuperação judicial e falências, pesquisa-se sobre o declínio organizacional, afim de identificar, quais fatores, elementos, aspectos organizacionais e ambientais, escolhas e ações gerenciais, stakeholders envolvidos, e seus respectivos graus de envolvimento, que possam influenciar na dinâmica de sucesso e fracasso organizacional. Para tanto é necessário identificar padrões longitudinais de comportamento organizacional, propor visualizações da informação que gerem insights inovadores sobre stakeholders do setor, e entender os desafios e pressões específicos da indústria. Utilizando uma perspectiva histórica, a presente pesquisa realiza um estudo de caso comparativo longitudinal sobre as companhias aéreas Delta Airlines e Eastern Airlines, duas empresas atuantes desde os primórdios da indústria aérea norte americana, que, no entanto, acabaram tendo diferentes destino nos anos 1990. Diante disso, verifica-se que apesar das características empreendedoras e suas iniciativas de expansão e crescimento, o grau de endividamento (alavancagem), a gestão de folga organizacional, a capacidade no gerenciamento de conflitos e a aptidão de adaptação em um ambiente dinâmico de negócios, podem ter sido as causas do declínio e posterior dissolução da Eastern e da sobrevivência continuada da Delta. / [en] In view of that almost a hundred years after its birth, after several cycles of growth and contraction, the airline industry is still fragile, presenting several cases of judicial recovery and bankruptcies, it is verified the importance of research on the organizational decline, in order to identify, which one s factors, elements, organizational and environmental aspects, managerial choices and actions, stakeholders involved, and their respective degrees of involvement, which could influence the dynamics of organizational success and failure. Therefore, it is necessary to identify longitudinal patterns of organizational behavior, propose visualizations of the information that generate innovative insights about stakeholders in the sector, and understand the specific challenges and pressures of the industry. Using a historical perspective, this research carries out a comparative longitudinal case study on the airlines Delta Airlines and Eastern Airlines, two companies operating since the beginning of the North American airline industry, which, however, ended up having different destinations in the 1990s. Therefore, it appears that despite the entrepreneurial characteristics and their expansion and growth initiatives, the degree of indebtedness (leverage), the management of organizational slack, the capacity in conflict management, and the ability to adapt in a dynamic business environment, may have been the causes of Eastern s decline and subsequent dissolution and Delta s continued survival.

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