The master’s thesis deals with marketing survey, concretely analysis of customers satisfaction in a sport shop, Florbalovaprodejna.cz, with floorball equipment. In the practical part , the marketing analysis of the company is made with accomplishment and evalutation the customers satisfaction survey. This practical part comes from the theoretic basis of the master’s thesis.The survey of customers satisfaction research is carried out using the questionnaire method. On the basis of learned and evaluated information, acquired from the survey, a suggestion is formed for maintenance of customers satisfaction with sequentially increase the level of satisfaction.

1 Abstract In this work I deal with farmyards 13th-15th century, which formed an integral part of the medieval landscape. The main attention is paid to settlement-historical context and economic potential. Attention was also focused on the methods used, archaeological surveys and surface exploration. Nobility farmyards are divided into several types, according to the economic strategy and in material form. Their form depended on the owner, the monasteries were built large courtyards and nobility smaller. The main purpose of these farmyards was to provide the economic base of the nobility. There are also farmyards that served to financial income. The most common owners were a nobility and church institutions. Mostly they were situated to rural settlemet, where they were always dominant feature. Because this is not very frequent theme in Czech archeology, the aim of this work was also to summarize current knowledge. Given the breadth of the topic, I tried to include as much information, on the other hand, I had to approach selected topics in general. Work should, however, include the most important knowledge on this topic.

科学研究費補助金 研究種目:基盤研究(C)(2) 課題番号:14580084 研究代表者:溝口 常俊 研究期間:2002-2003年度