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The impact of collaboration in infrastructure sharing on cost and risk at Neotel.Mabuse, Dinah Annah. January 2014 (has links)
M. Tech. Business Administration / Fixed-line operators in South Africa as well as globally have had a difficult battle, facing external pressures such as deregulation, a severe industry and economic downturn and declining prices. Capital Expenditure (CAPEX) is dropping as operators delay or cut back on spending. With the internet economy, digital media and other telecommunications activities still trying to establish, there is a need for modern and efficient infrastructure that is becoming more critical and therefore, collaboration in infrastructure sharing between organisations is becoming a growing subject of interest to the telecommunication industry, as it is seen as an opportunity to reduce the costs of deploying infrastructure and of gearing investment towards under-serviced areas. In this study, an effort is made to assess how collaboration in terms of a joint venture between Neotel, Vodacom and MTN can have an effect in terms of infrastructure sharing by establishing how the approach can reduce costs (infrastructure building and operating) in Neotel and to assess the risks associated with it.
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The local dynamics of telephone system development : the San Francisco exchange, 1893-1919 /Maguire, Meighan Jeanne. January 2000 (has links)
Thesis (Ph. D.)--University of California, San Diego, 2000. / Vita. Includes bibliographical references (leaves 307-311).
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Customer perceptions of service quality at a telecommunications company's retail outlet in MenlynRanyabu, Paul Mpheleleng. January 2014 (has links)
M. Tech. Business Administration / The purpose of this study was to identify and understand customer perceptions about service quality (SQ) at a telecommunications retail outlet. The theory of Parasuraman, Zeithaml and Berry (PZB) known as SERVQUAL was used to give theoretical grounding to the study.
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New marketing opportunities for fixed line telecommunication operators in South Africa : a strategic evaluationAli, Fuaad 09 1900 (has links)
Information, communication and broadcasting convergence is changing the business landscape
in South Africa, as organisations adopt new converged information, communication technology
(ICT) products and services to satisfy the needs of customers. Simultaneously, major changes are
taking place in the South African telecommunications business environment creating new
marketing opportunities and threats for Telkom SA, the only fixed line telecommunication
operator in South Africa.
Some of the findings of the study are
• the commodization of the fixed line telecommunication network
• political and regulatory changes are reshaping the telecommunications landscape by allowing
the entry of new competitors
• new technological innovations in Information Communication Technology (ICT) and mobile
communication is driving change
• social and economic change is fueling the speed of environmental change
poor economic climate is quickening the competitive pace amongst South African businesses
forcing them to attain efficiencies and effectiveness for survival
• organisations worldwide are competing for limited resources and markets and turning to ICT
to achieve their objectives
• customer needs are changing - demanding better and innovative communication products and
services - providing opportunities to competitors
• the Internet is reshaping traditional business models as businesses are seeking to establish
competitive advantages through the Internet
• the migration of the Internet to the mobile telephony sector
These changes are creating new marketing opportunities and threats for South African fixed line
telecommunication operators and are threatening the survival of fixed line telecommunication
operators worldwide and in South Africa. Information Technology, broadcasting and
telecommunication technology convergence, has created many new ICT products and services
opportunities that telecommunication competitors are offering existing customers of the fixed
line operators network indicating lethargy from their side. In order for the fixed line operators to
survive they must apply innovation and revise their strategic planning models. / Business Management / DCOM (Business Management)
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New marketing opportunities for fixed line telecommunication operators in South Africa : a strategic evaluationAli, Fuaad 09 1900 (has links)
Information, communication and broadcasting convergence is changing the business landscape
in South Africa, as organisations adopt new converged information, communication technology
(ICT) products and services to satisfy the needs of customers. Simultaneously, major changes are
taking place in the South African telecommunications business environment creating new
marketing opportunities and threats for Telkom SA, the only fixed line telecommunication
operator in South Africa.
Some of the findings of the study are
• the commodization of the fixed line telecommunication network
• political and regulatory changes are reshaping the telecommunications landscape by allowing
the entry of new competitors
• new technological innovations in Information Communication Technology (ICT) and mobile
communication is driving change
• social and economic change is fueling the speed of environmental change
poor economic climate is quickening the competitive pace amongst South African businesses
forcing them to attain efficiencies and effectiveness for survival
• organisations worldwide are competing for limited resources and markets and turning to ICT
to achieve their objectives
• customer needs are changing - demanding better and innovative communication products and
services - providing opportunities to competitors
• the Internet is reshaping traditional business models as businesses are seeking to establish
competitive advantages through the Internet
• the migration of the Internet to the mobile telephony sector
These changes are creating new marketing opportunities and threats for South African fixed line
telecommunication operators and are threatening the survival of fixed line telecommunication
operators worldwide and in South Africa. Information Technology, broadcasting and
telecommunication technology convergence, has created many new ICT products and services
opportunities that telecommunication competitors are offering existing customers of the fixed
line operators network indicating lethargy from their side. In order for the fixed line operators to
survive they must apply innovation and revise their strategic planning models. / Business Management / DCOM (Business Management)
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