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The Effects of a Short-Term Videotape Training Program for Guides Conducting Older Adults on Tours in Public SpacesWolens, Sylvia E. (Sylvia Elaine) 08 1900 (has links)
The problem of this study was a test of a specific videotape designed to influence the actions of tour guides for older adult groups. The purposes of the study were to observe guide performances and older adult responses before and after training in techniques for sharing information with older adults in public spaces. The hypotheses were tested. 1) Guides after training would exhibit significant differences in behaviors of pointing, repeating, pausing, questioning, conversing, facing art when talking, talking inaudibly, pacing rapidly. 2) Older adult drop-outs would decrease on tours with especially trained guides.
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