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Maybe Influencers Are Not Worth The Hype : An explanatory study on influencers’ characteristics with perceived quality and brand loyaltyGunnarsson, Lovisa, Folkestad, Anna, Postnikova, Alena January 2018 (has links)
Background: The goal for brand building is to build for the long-term profitability and strengthening of brand equity. A way to build brand equity is to implement social media marketing, where so-called influencer marketing can be used. Influencer marketing is adopted as consumers have found ways to avoid advertisements and choose who they would like to follow on social media. For this study, perceived quality and brand loyalty were found to be relevant brand equity dimensions, when studying influencers’ characteristic. Purpose: The purpose of this thesis is to explain the relationship of influencers’ characteristics with perceived quality and brand loyalty. Methodology: This study applied an explanatory purpose with a deductive, quantitative research approach, and cross-sectional research design to test a developed conceptual model based on six hypotheses. The data collection was done through a self-administered questionnaire distributed online, which received 175 valid responses. Findings: The suggested model was found significant, where influencer’s Authenticity explained 16.5% of Perceived Quality and Trustworthiness 13% of Brand Loyalty. However, Trustworthiness and Relatability relationship with Perceived Quality, and Relatability and Authenticity relationship with Brand Loyalty were rejected. Conclusion: The thesis provides a model with the accepted hypotheses and an insight on influencers’ characteristics’ relationship with perceived quality and brand loyalty. Finally, there are implications for the research community and managers about how to utilize the findings and the contribution of these.
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Money Making Characteristics of an Influencer : An explanatory study of the relationship of influencers’ characteristics on consumers’ purchase intentionsNygren, Amanda, Kindvall, Evelina January 2019 (has links)
Background: Influencer marketing is a rather new marketing strategy where companies use influencers to promote their products and services on their own social media platforms. Previous studies have shown that companies use influencer marketing for creating purchase intentions for the consumer, whereas other studies have indicated three different characteristics of an influencer, authenticity, attractiveness and trustworthiness, that are important to possess in order to be able to influence its followers, which is why this study wanted to do a combination of these types of studies. Purpose: The purpose of this study is to explain the relationship between influencers’ characteristics and consumers’ purchase intentions. Methodology: This quantitative study used a deductive approach and had an explanatory purpose, along with a cross-sectional research design. This study also presented a new model, including three hypotheses that assumed a positive relationship between the characteristics of an influencer and consumers’ purchase intentions. In order to collect data, a questionnaire was shared online, both through a convenience sampling technique and a snowball sampling technique, which resulted in 195 responses that passed the qualification questions. Findings: Two of the hypotheses within the proposed model were rejected, which meant that Authenticity and Attractiveness of an influencer did not show to have a positive relationship with consumers’ purchase intentions. Hypothesis 3 (H3) was however accepted, and it was shown that 14,8 % of consumers’ purchase intentions is explained by influencers’ Trustworthiness. Conclusion: This study contributes with the theoretical implications that there is a relationship between the characteristic Trustworthiness of an influencer and consumers’ purchase intentions, along with the managerial implications which helps companies and marketers to know what characteristics to look for in an influencer when they want to create purchase intentions for consumers. Keywords: Attractiveness of an influencer; authenticity of an influencer; influencer characteristics; influencer marketing; influencers; purchase intentions; social media; trustworthiness on an influencer.
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