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The relationship between service quality and customer satisfaction in the formation of customer loyalty :

Thesis (DBA(DoctorateofBusinessAdministration))--University of South Australia, 2002.

Identiferoai:union.ndltd.org:ADTP/267784
CreatorsBuracom, Khemanij.
Source SetsAustraliasian Digital Theses Program
LanguageEnglish
Detected LanguageEnglish
Rightscopyright under review

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