本研究以內政部入出境及移民署之國境事務大隊國境事務隊作為研究對象，並探討組織公平和工作倦怠之現況，個人屬性對於組織公平、工作倦怠是否具有差異，組織公平與工作倦怠是否有相關性，組織公平是否能預測工作倦怠，並具有預測力。本研究採用問卷調查法，共發出150份問卷，有效問卷為125份，在研究方法上，採用描述性統計、獨立樣本t檢定、單因子變異數分析、皮爾森相關係數分析、多元迴歸分析。
研究結果發現，國境事務隊在組織公平方面，在不同官等、服務隊服務年資上具有顯著差異。工作倦怠方面，是否為主管職、教育程度之不同具有顯著差異。在相關分析中，互動公平、分配公平對於工作倦怠各構面均有顯著負相關，程序公平對於降低專業效能具有顯著負相關。在迴歸分析中，分配公平對於消極態度、情緒耗竭具有顯著預測力，互動公平對於降低專業效能具有顯著預測力。
在研究建議部份，降低約聘僱人員與正式人員之報酬差距，並適當調整其工作條件以降低工作倦怠，並改善移民署特考之制度等方面做改善，以降低人員流動率，增加其工作意願及績效。 / The main purpose for this study is investigate about border affairs corps No.1-5 workers in National Immigration Agency about organizational justice and job burnout’s relationaship, different personal characteristic whether cause different impact on organizational justice and work burnout, organizational justice whether predict job burnout in statistically significant difference. The statistic method use descriptive statistics analysis, t-test, one-way ANOVA, Pearson product moment correlation and multiple regression analysis. This study utilized and sent out a set of 150 copies of questionnaires, with 125 usable valid copies.
The research results list below: 1. Different grades and years of corps experience have statistically significant difference in organizational justice. 2. Chief or non chief and different education statuses have statistically significant difference in job burnout. 3. Distributive justice and interactive justice have statistically significant negative correlation about every construct in job burnout, procedural justice have statistically significant negative correlation about every construct in lower professional efficacy.
4. Distributive justice has statistically significant predicting cynicism, emotional exhaustion in multiple regression analysis, interaction justice has statistically significant predicting lowering professional efficacy in multiple regression analysis.
About researching recommendation, lower contract-based employee and public servants’ gap in rewarding, make some adjustment to work conditions for lowering job burout, improve immigration agency special examination measuring. These methods can improve employee’s working willingness; lower the turnover rate of personnel and enhance job performance.
| Identifer | oai:union.ndltd.org:CHENGCHI/G0099256014 |
| Creators | 栢思皓, Bo, Sih Hao |
| Publisher | 國立政治大學 |
| Source Sets | National Chengchi University Libraries |
| Language | 中文 |
| Detected Language | English |
| Type | text |
| Rights | Copyright © nccu library on behalf of the copyright holders |
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