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夜市利害關係人與消費者之科技使用行為分析與動機研究 / Analysis of technology use behaviors and their motivations for night market stakeholders and consumers

本研究對象為夜市利害關係人與消費者,欲探討夜市科技導入之使用者需求,以找出夜市科技需求為目的。本研究的研究方法,第一階段透過學理基礎分析為基礎,將夜市各領域文獻與產業現況進行整合,且實地走訪夜市,進行環境掃描,並透過質化的深度訪談,探討夜市利害關係人的需求,嘗試以不同使用者角度與參與治理觀點角度切入,找出目前產業現象所知的使用者需求之外,再找出其他潛在的使用者需求。

第二階段以質化深度訪談結果建立量化的網路問卷,以統計數據分析消費者心理,在相關分析中顯示影響夜市的科技應用與使用科技的知覺價值互為顯著正相關;而在多元迴歸分析中顯示影響夜市的科技應用對影響夜市消費者使用科技的行為態度、使用科技的知覺價值對影響夜市消費者使用科技的行為態度、夜市消費者使用科技的行為態度對夜市消費者使用科技的意願等三個路徑結果中皆有變數為顯著正相關,透過分析結果驗證消費者對於科技使用需求的心理特質,以提供符合夜市供需雙方之使用者需求設計。

第三階段彙整出夜市科技使用者動機與需求結果,提出對夜市具參考性的科技使用需求機制與功能規劃,並進行數位內容應用建置與規劃,設計夜市APP數位內容,呈現系統架構、流程規劃與介面建置,改善夜市遭遇之問題,供未來其他研究者參考或應用於數位內容應用開發與實務上。

總結,本研究成果為:(1)彙整出夜市產業對於數位科技應用的需求與想像。(2)依據使用者需求規劃出夜市科技的系統架構與流程,並設計出夜市數位內容應用介面。(3)最終,解決夜市產業面臨的困境,增加整體對於夜市發展的參與度,提昇夜市競爭能力,供未來研究者與開發設計者能參考。 / The subjects of this study are night market stakeholders and consumers; the study aims to explore user demand for the introduction of technology to night markets, and to determine the demand for night market technology. The research methods employed by this study are as follows: the first part of this study is based upon theoretical foundation analysis, and combines literature related to a variety of fields related to night markets with the current state of the industry. Furthermore, on-site interviews were conducted at night markets, and surveys of the night market environment were conducted; in addition, qualitative in-depth interviews were used to determine the demands of night-market stakeholders. These methods also attempt to determine known user demands according to current industry conditions, in addition to determining other potential user demands from different user and administrative perspectives.

In the second part, the results of in-depth qualitative interviews are used to establish a quantitative online questionnaire; statistical data analysis of consumer psychology and correlation analysis reveal that there is a significant and positive correlation between night-market-influencing technology applications and the perceived value of technology use; furthermore, multivariate regression analysis shows the following: according to three pathway results, variables with positive and significant correlations exist for the effect of night-market-influencing technology applications on the behavioral attitudes of night market consumers to using technology, the effect of the perceived value of technology use on behavioral attitudes that influence technology use by night market consumers, and the effect of behavioral attitudes of night market consumers towards technology use on the willingness of night market consumers to use technology. An analysis of these results was used to verify the psychological characteristics of demand for consumer technology use, and to provide a user demand design that is compatible with supply and demand conditions of night markets.

The third section of this paper summarizes results related to the motivations and demands of night market technology users, and proposes technology user demand mechanisms and functional plans with referential value for night markets. Furthermore, this section describes the establishment and planning of a digital content application, design of digital content for the night market app, the system framework, and conduction of process planning and interface set-up. In addition, it addresses how the issues encountered by night markets can be resolved, and provides reference for future researchers, which can be applied to digital content application development and practice.

The results of this study are as follows: it summarizes the demands and vision of the night market industry with regard to digital technology applications. According to the demands of users, it plans a system framework and process for night market technology, and designs a digital content application interface for night markets. Finally, it resolves difficulties encountered by the night market industry, and improves the overall level of participation in night market development, in addition to improving the competitiveness of night markets. Furthermore, it provides a reference for future researchers.

Identiferoai:union.ndltd.org:CHENGCHI/G0103462013
Creators黃駿傑
Publisher國立政治大學
Source SetsNational Chengchi University Libraries
Language中文
Detected LanguageEnglish
Typetext
RightsCopyright © nccu library on behalf of the copyright holders

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