This thesis investigates the relationships between performance, workload, and situation awareness at varying levels of automation. The relationships observed in this study are compared to a description put forth to formalize the conventional interpretation of the trade-off between the benefits of automation during routine operation and the costs under conditions of automation failure. The original work stipulated that this “routine-failure trade-off” is likely a simplification affected by contextual factors. This work therefore aimed to i) provide empirical evidence to support or refute the trade-off and ii) to identify possible extenuating factors. The results generally supported the routine-failure trade-off, and considered in light of the functional structure of the task suggested that the relationships between goals and individual functions specific to a given task seem to affect the overall costs and benefits of automation through the mechanism of selective reliance. Further work is required to validate the findings of this study.
| Identifer | oai:union.ndltd.org:TORONTO/oai:tspace.library.utoronto.ca:1807/32491 |
| Date | 23 July 2012 |
| Creators | Smith, Adam |
| Contributors | Jamieson, Gregory Allan |
| Source Sets | University of Toronto |
| Language | en_ca |
| Detected Language | English |
| Type | Thesis |
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