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The effects of organizational change in a public service organization

Organizations in South Africa have been going through a great deal of change in recent years.
However, little is known about the effects on employees. This study aimed to ascertain the
psychological impact of change on the employees of a large public service organization, the South
African Police Service. The findings were contrary to what was expected with the only significant
difference between the samples being for anxiety in black managers. Circumstances outside the
work situation were the strongest predictors for stress, anxiety and depression. However, factors
in the work situation played a more significant role in predicting the variance in stress and anxiety
in the second sample. The within group differences were the opposite of what was expected with
black managers having higher stress and depression levels than their white counterparts in both
samples and higher anxiety levels than both their white and coloured counterparts in the second
sample. / Psychology / M.A. (Research Psychology)

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:uir.unisa.ac.za:10500/17086
Date11 1900
CreatorsKiley, Jerome Dominic
Contributorsvan Deventer, Vasi
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeDissertation
Format1 online resource (xi, 151 leaves)

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