Thesis (MA (Industrial Psychology))--University of Stellenbosch, 2009. / ENGLISH ABSTRACT: Affirmative action is arguably one of the more controversial topics in the South African society
today. Implemented in response to many years of apartheid which marginalised the Black
population of South Africa specifically, this form of redress is aimed at reversing the wrongs of
the past and at levelling the playing field in terms of access to scarce resources. Unfortunately,
massive social structural changes such as these are hardly ever implemented without encountering
resistance and unintended consequences. This is why the aim of this study was to explore the
relationship between knowledge of affirmative action and attitudes towards affirmative action, as
well as the relationship between attitudes towards affirmative action and the different forms of
(dysfunctional) consequences this could have in the South African work environment for both the
Designated-(Blacks, Indians, Coloured and White female employees) and Non-designated groups
(White male employees) respectively. A non-experimental (ex-post facto) research design were
utilised for these purposes. The constructs were defined as follows: knowledge of affirmative
action as the respondents’ actual knowledge of South Africa’s Employment Equity Act, (1998)
and attitudes towards affirmative action as the respondents’ stance (in terms of negativity or
sensitivity) towards 5 affirmative action-related debates. These include attitude towards merit, -
quotas, -reverse discrimination, - drop in standards, and – tokenism (Charlton & Van Niekerk,
1994; Human, Bluen, & Davies, 1999; Lynch, 1989; Qunta, 1995). For the Non-designated
group (White males), Adams’ equity theory (1965) was used to explain how perceived inequity in
the work environment could lead to certain forms of dysfunctional work behaviour, namely exit,
voice, loyalty, stealing and silence (Hirschman, 1970; Pinder, 1998). For the Designated groups,
relational demography theory (Riordian, 2000; Williams & O’Reilly, 1998) was used to argue
how possible “out-group” status of affirmative action candidates could lead to lower levels of job
satisfaction, group cohesion and organisational commitment, as well as to higher levels of
conflict and role ambiguity. An availability sample of one-hundred-and-eighty respondents was
drawn from the databases of several leading recruitment agencies in the Western Cape. Several
scales were utilised, of which all were added into one composite questionnaire. / AFRIKAANSE OPSOMMING: Daar kan argumenteer word dat regstellende aksie waarskynlik vandag een van die mees
kontroversie le temas is in die Suid-Afrikaanse samelewing. Regstellende aksie is
g implimenteer in reaksie op baie jare van apartheid waarin veral die Swart Suid-Afrikaanse
populasie ontsien is van baie geleenthede, en stel dus ten doel ‘n ommeswaai in die verkeerde
praktyke van die verlede sowel as die gelykmaking van die speelveld in terme van toegang tot
skaars hulpbronne te bring. Ongelukkig is dit so dat massiewe sosiale strukturele veranderinge
soos hierdie byna nooit g implimenteer word sonder weerstand en nie-vooraf verwagte gevolge
nie. Die doel van hierdie studie was daarom om die verhouding tussen kennis van regstellende
aksie en houdings teenoor regstellende aksie, sowel as die verhoudings tussen houdings teenoor
regstellende aksie en verskillende disfunksionele gevolge in die Suid-Afrikaanse werksplek as
gevolg hiervan, vir beide die Aangewese (Swart, Indi r, Gekleurde en Wit vroulike werknemers)
en Nie-aangewese (Blanke manlike werknemers) groepe onderskeidelik, te ondersoek. A nie-
eksperimentele (ex-post facto) navorsingsontwerp was gebruik om hierdie doel te bereik. Die
belangrike konstrukte was gedefinie r as volg: kennis van regstellende aksie as die respondente
se werklike kennis van Suid-Afrika se Wet op Gelyke Indiensneming (1998) en houdings teenoor
regstellende aksie as die respondente se standpunt (in terme van negatiwiteit of sensitiwiteit)
teenoor vyf regstellende aksie-verwante debatte. Hierdie debatte sluit in houding teenoor meriete,
- kwotas, - omgekeerde diskriminasie, - verlaging van standaarde en -“tokenism” (Charlton &
Van Niekerk, 1994; Human, Bluen, & Davies, 1999; Lynch, 1989; Qunta, 1995). Vir die Nie-
aangewese groep (Wit mans), is Adams se billikheidsteorie (1965) gebruik om te verduidelik hoe
die persepsie van onbillikheid in die werksplek kan lei tot sekere vorms van disfunksionele
werksgedrag, naamlik “exit, voice, loyalty, stealing” en “silence” (Hirschman, 1970; Pinder,
1998). Vir die Aangewese groepe was “relational demography” teorie (Riordian, 2000; Williams
& O’Reilly, 1998) gebruik om te beskryf hoe moontlike “uit-groep” status van regstellende aksie
kandidate kan lei tot laer vlakke van werksatisfaksie, groep kohesie en organisatoriese
betrokkenheid, en tot ho r vlakke van konflik en rol dubbelsinnigheid.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/2697 |
| Date | 12 1900 |
| Contributors | University of Stellenbosch. Faculty of Economic and Management Sciences. Dept. of Industrial Psychology. |
| Publisher | Stellenbosch : University of Stellenbosch |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
| Rights | University of Stellenbosch |
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