The purpose of this study was to investigate the effects of information technology on organizational communication specifically in a selected health organization by finding out how the decisions to adopt a technology is made and what influences such decision most. This study used a semi-structured interview with open ended questions and the evaluation of documents provided by the organization under study. The top management stratum of the organizational hierarchy was interviewed because they are considered as the determinants of the decision to adopt or not to adopt a communication technology by the organization. Six participants were interviewed while evaluating the documents provided as supporting evidence for the claims of the organization. The interviews were audio recorded and the participants were given pseudonyms to protect people's identities. IRB approval was obtained from the Florida State University IRB committee and consent forms were duly signed by each participant. Timeliness was reported mostly as a definition of effectiveness by most of the participants and ease of use and perceived usefulness or compatibility with the intended task was also considered as very important factors in deciding to adopt a technology for communication. From the revenue-generation perspective, the cost of investment was considered as very important such that if the performance yield of the technology will not be commensurate with the anticipated returns on investment, the likelihood for the technology to be adopted is very low. / A Thesis submitted to the School of Communication in partial fulfillment of the requirements for the degree of Master of
Science. / Fall Semester, 2013. / June 27, 2013. / Decision Making Process, Healthcare Organization, Information Technology, Organizational Communication, Technology Adoption / Includes bibliographical references. / Ulla Sypher, Professor Directing Thesis; Jeanette Castillo, Committee Member; Stephen McDowell, Committee Member.
| Identifer | oai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_254412 |
| Contributors | Agboola, Toluwani C. (authoraut), Sypher, Ulla (professor directing thesis), Castillo, Jeanette (committee member), McDowell, Stephen (committee member), School of Communication (degree granting department), Florida State University (degree granting institution) |
| Publisher | Florida State University, Florida State University |
| Source Sets | Florida State University |
| Language | English, English |
| Detected Language | English |
| Type | Text, text |
| Format | 1 online resource, computer, application/pdf |
| Rights | This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s). The copyright in theses and dissertations completed at Florida State University is held by the students who author them. |
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