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Competencies of credit cooperatives : an empirical study on a credit cooperative in germany / Competencies of organisations are of vital importance to them, because they represent the drivers of competitiveness of organisation. Resource-based theory as the underlying theory and competence-based-view in particular highlight competencies´ problem-solving attribute. This is especially relevant for banks, confronted with challenges, linked to technological developments. Currently, banks are faced considerable difficulties due to the financial and economic crisis. Credit cooperatives, on the other hand, have successfully handled the challenges posed by technological developments and also seem to be dealing with the current crisis rather well. This study, therefore, aims at identifying, analysing and describing competencies of a credit cooperative, that may potentially contribute to ´solve the problems´, banks are continuously faced with. The complexity and difficulty of identifying competencies necessitates the application of an interpretive paradigm to this study, which enables the researcher, as well as managers of CCs and banks to ´dig deeper into´ and better understand the area of investigation and thus identify, analyse and describe competencies. An extensive literature research, including the elucidation of specific aspects, was conducted and subsequently, a concept developed that facilitated the structuring of the data gained from the empirical study. This empirical study builds on a comprehensive case study, which involved an especially interesting credit cooperative in Germany. The concept, developed from the theoretical research derived from the literature, was applied to the collected data. The applied research technique resulting from the interpretive paradigm supports the significance of the results, as it allows to a step-by-step and thus better understanding of the ´rules of the game´ prevalent in the case-study bank.Finally, the results of each step and the rationale of the identified competencies,including the so-called ´activation power´, are presented. Because of this research´s intensity and extension, a valuable framework to identify, analyse and describe the competencies of credit cooperatives can be proposed. Furthermore, the profound insights into the area of investigation, combined with the interesting aspects, linked to the case-study-bank, allowed the researcher to develop additional correlated propositions. Managers of credit cooperatives as well as of other banks can profit from this study. Understanding the basic rules may enhance the possibility of transfetring the results and consequently to discover thus far unexplored potentials and new ideas for navigating through the current challenging situation. (Inglês)

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Previous issue date: 2009-06-25 / Competencies of organisations are of vital importance to them, because they
represent the drivers of competitiveness of organisation. Resource-based theory as
the underlying theory and competence-based-view in particular highlight
competencies´ problem-solving attribute.
This is especially relevant for banks, confronted with challenges, linked to
technological developments. Currently, banks are faced considerable difficulties due
to the financial and economic crisis.
Credit cooperatives, on the other hand, have successfully handled the challenges
posed by technological developments and also seem to be dealing with the current Finally, the results of each step and the rationale of the identified competencies,
including the so-called ´activation power´, are presented. Because of this research´s
intensity and extension, a valuable framework to identify, analyse and describe the
competencies of credit cooperatives can be proposed. Furthermore, the profound
insights into the area of investigation, combined with the interesting aspects, linked to the case-study-bank, allowed the researcher to develop additional correlated
propositions.
Managers of credit cooperatives as well as of other banks can profit from this study.
Understanding the basic rules may enhance the possibility of transfetring the results
and consequently to discover thus far unexplored potentials and new ideas for
navigating through the current challenging situation.
crisis rather well.
This study, therefore, aims at identifying, analysing and describing competencies of a
credit cooperative, that may potentially contribute to ´solve the problems´, banks are
continuously faced with. The complexity and difficulty of identifying competencies
necessitates the application of an interpretive paradigm to this study, which enables
the researcher, as well as managers of CCs and banks to ´dig deeper into´ and better
understand the area of investigation and thus identify, analyse and describe
competencies.
An extensive literature research, including the elucidation of specific aspects, was
conducted and subsequently, a concept developed that facilitated the structuring of
the data gained from the empirical study.
This empirical study builds on a comprehensive case study, which involved an
especially interesting credit cooperative in Germany. The concept, developed from
the theoretical research derived from the literature, was applied to the collected data.
The applied research technique resulting from the interpretive paradigm supports the
significance of the results, as it allows to a step-by-step and thus better
understanding of the ´rules of the game´ prevalent in the case-study bank. / As competências de organizações são de importância vital para elas porque representam o motor de competitividade da organização. A ´resource-based theory´(teoria fundamentado aos recursos) como a teoria subjacente e a ´competencebased-view´ (visão fundamentado aos competências) em particular, destacam o atributo de solução do problema de competências.Isto é especialmente relevante para os bancos, que enfrentam desafios ligados aos desenvolvimentos tecnológicos. Atualmente, os bancos estão enfrentando
dificuldades consideráveis devido à crise financeira e econômica.As cooperativas de crédito, por outro lado, têm tido êxito em manipular os desafios impostos pelos desenvolvimentos tecnológicos e também parecem estar lidando com a crise atual muito bem.Este estudo, portanto, pretende identificar, analisar e descrever as competências de
uma cooperativa de crédito, que pode potencialmente contribuir para ´resolver os
problemas´, que os bancos continuamente enfrentam. A complexidade e dificuldade
de identificar as competências, exige a aplicação de um paradigma interpretativo
para este estudo, que capacita o pesquisador, assim como os gestores das cooperativas de crédito e dos bancos, a ´cavar mais fundo´ e melhor compreender a área de investigação e assim identificar, analisar e descrever competências.Uma extensa pesquisa de literatura, incluindo a elucidação de aspectos específicos,foi conduzida e subseqüentemente, um conceito foi desenvolvido que facilitou a estrutura dos dados obtidos no estudo empírico.Este estudo empírico baseia-se num estudo de caso abrangente, que envolveu uma
cooperativa de crédito especialmente interessante na Alemanha. O conceito,desenvolvido da pesquisa teórica derivada da literatura, foi aplicado aos dados coletados. A técnica aplicada de pesquisa resulta do paradigma interpretativo apóia a importância dos resultados, assim como permite um passo a passo e assim um melhor entendimento das ´regras do jogo´ predominante no banco estudado.Finalmente, os resultados de cada passo e compreensão das competências identificadas, inclusive o assim chamado ´poder de ativação´, são apresentados.Devido à intensidade desta pesquisa, uma estrutura valiosa para identificar, analisar e descrever as competências das cooperativas de crédito pode ser proposta. Além do mais, as introspecções profundas na área de investigação, combinadas aos aspectos interessantes, ligado ao estudo de caso do banco, permitiu que o
pesquisador desenvolvesse propostas correlacionadas adicionais. Gestores de cooperativas de crédito assim como de outros bancos podem se beneficiar deste estudo. A compreensão das regras básicas pode aumentar a possibilidade de transferência de resultados e, portanto, descobrir possíveis até aqui inexplorados e novas idéias para lidar com a situação de desafios atual.

Identiferoai:union.ndltd.org:IBICT/oai:dspace.unifor.br:tede/81815
Date25 June 2009
CreatorsSeigner, Christine Birgit
ContributorsCruz, Luciano Barin, Sena, Augusto Marcos Carvalho de, Nagengast, Johann, Cruz, Luciano Barin, Bartscher, Thomas, Ogasavara, Mário Henrique
PublisherUniversidade de Fortaleza, Mestrado Em Administração de Empresas, UNIFOR, Brasil, Centro de Ciências da Comunicação E Gestão
Source SetsIBICT Brazilian ETDs
LanguagePortuguese
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis
Sourcereponame:Biblioteca Digital de Teses e Dissertações da UNIFOR, instname:Universidade de Fortaleza, instacron:UNIFOR
Rightsinfo:eu-repo/semantics/openAccess
Relation6047824762126999537, 500, 500, -4438513205011272166

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