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Leadership and management styles of bank managers within First National Bank in Gauteng

M. Tech. Business Administration / Leadership and management style play a crucial role in an organization, yet not all leaders and managers are good. The purpose of this study was to investigate the dominant leadership and management style at First National Bank (FNB) in Gauteng. A quantitative, sample-based research method was used. An MLQ questionnaire instrument was used to collect data. A random sample comprising 150 FNB managers was selected. Of the 150 questionnaires distributed, 69 were completed which comprises 46% of the population. SAS Software version 9.2 was used to describe and cluster respondents & biographical variables. The General Linear Model was used to test the effect of each demographic variable.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1002002
Date January 2016
CreatorsModzuka, Bertha Erica.
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeText
Formatpdf

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