Within the Canadian government, studies associated with staffing the federal public service have been endemic for over a century. Despite this, concerns about lack of change and dissatisfaction with staffing (too slow, too complex) remain hallmarks. The Public Service Modernization Act (PSMA) was introduced in 2003 as a means to bring about transformative change and yet, following a nearly two year study, the PSMA Review Report (2011) found that virtually no one was satisfied with changes in key aspects of the human resource and staffing regime. A strong desire for change was noted as existing, however, a diluted sense of ownership and powerlessness to change were also noted, even among the most powerful federal communities – deputy ministers, executives, and central agencies.
As Canada’s largest employer, with an annual payroll that has been estimated at $22 billion and, with another era of potential change launched with the Public Service Commission’s 2016 introduction of New Directions in Staffing, federal staffing can be viewed as both timely and warranting academic examination. This dissertation combines the strengths of institutional change literature from political science, sociology and economics to examine the institution of federal staffing in the core public administration. It focuses on an extended period of time in order to identify if any substantive changes have occurred despite popular views of negligible change and to examine why change may not have occurred to advance toward the long expressed goal of simplified, efficient staffing of highly qualified (meritorious) public servants.
This mixed methods case study uses documentary, archival, and qualitative and quantitative secondary source material as well as input from 49 semi-structured interviews with a variety of Canadian federal managerial and human resource representatives. It identifies and addresses issues that have only at times been identified and, others not typically detailed in government reports, particularly those associated with culture and path dependent history. Issues examined include power relations and key narratives as well as evolving ideas and logics of appropriateness that shape behaviour, some of which continue to exert pressure on current organizational and institutional choices despite having been in existence for, in some cases, 50 or 100 years. Some ideas for change are offered but this study suggests without attention to long-standing and systemic issues only highly incremental change should be expected.
| Identifer | oai:union.ndltd.org:uottawa.ca/oai:ruor.uottawa.ca:10393/39155 |
| Date | 08 May 2019 |
| Creators | Zimmerman, Darlene |
| Contributors | Rouillard, Christian |
| Publisher | Université d'Ottawa / University of Ottawa |
| Source Sets | Université d’Ottawa |
| Language | English |
| Detected Language | English |
| Type | Thesis |
| Format | application/pdf |
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