Thesis (MBA)--Stellenbosch University, 2001. / Some digitised pages may appear illegible due to the condition of the original hard copy / ENGLISH ABSTRACT: Cape of Good Hope Bank limited is a subsidiary company of Nedcor Limited. The Bank
was established in 1831, making it the oldest Financial Institution in South Africa.
As a competitor within the financial services sector, the Bank has increasingly been faced
with issues that include changing client needs, increased competition, and an ever
increasing operating cost structure. The Treasury and Investments Division of the Bank,
which is responsible for the funding side of the business, is primarily focussed on the
receiving of deposits from the corporate and retail markets. The emphasis within this
mini thesis, is within the retail sector, that of the investments received from 27000
individual clients serviced from 12 "Investment centers" geographically found within the
Cape Peninsula.
The activities within the Division are dynamic and require continuous change in order to
remain competitive. The need to integrate activities and decision making across
functional areas in order to gain synergy, has resulted in the use of matrix type teams that
operate across functional units, using knowledge and expertise found therein.
This approach has necessitated the introduction of the principles of project management
as a methodology to implement the desired changes.
The projects to date have had mediocre implementation, indifferent emphasis, no real
ownership or vested interest, and a lack of follow through. The effect is compounded into
a lack of delivery on expectations, and allows for wasted effort, time and at greater cost.
In order to understand why the above issues are occurring, this mini thesis attempts to
offer that there is an ideal "culture" within which project management operates
successfully, and that the current culture of the division is different to the "ideal".
The role of the leader, in shifting the culture closer to the ideal, is of paramount
importance. It has been suggested that the style of the leaders need to be modified in
order to become more effective as divisional change agents within the sphere of
successful project management methodology. / AFRIKAANSE OPSOMMING: Kaap die Goeie Hoop Bank is 'n filiaalmaatskappy van Nedkor Beperk. Die Bank is
gestig in 1831 en is die langste-bestaande Bank in die land omdat dit in die kompiterende
finansiële dienstesektor moet oorleef, is dit blootgestel aan veranderende
kliëntbehoeftes, koste druk en 'n groeiende mededinging.
Tesourie en Beleggings divisie van die Bank, wat veranwoorderlik is vir die befondsings
funksie, fokus primêr op die aantrekking van deposito's uit die korporatiewe en
persoonlike markte. Hierdie werkstuk lê klem op laasgenoemde waar beleggings van
27000 individuele kliente bedien word vanaf 12 beleggingsentra versprei oor die Kaapse
Skiereiland.
Die aktiviteite van die divisie is dinamies en vereis voortdurende verandering om tred te
hou met markveranderinge. Die behoefte om besluitneming en aktiwiteite oor 'n aantal
funksionele areas sinergisties te integreer, het daartoe gelei dat matriks struktuur oor
funksionele grense opereer en gebruik maak van kennis en kundigheid.
Hierdie benadering noodsaak die aanwending van gesonde projekbestuurbeginsels om die
nodige veranderinge metodies aan te bring.
Tot dusver het implementering middelmatige sukses gehad as gevolg van geen werklike
eienaarskap of gevestige belange, onvoldoende en wisselende prioriteite. Die gevolg was
onvoldoende lewering teenoor verwagtinge en vermorsing aan tyd en koste.
Om 'n beter begrip te kry van hierdie "onvoldoende lewering teenoor verwagtinge", poog
hierdie minitesis om te soek na die ideale "kultuur" waar binne projekbestuur suksesvol
kan plaasvind deur die huidige kultuur van die divisie te konstrasteer met die "ideale".
Die rol van die leier is van hoogste belang om die kultuurverskuiwing te laat plaasvind.
Dit word voorgestel dat die bestuurstyl van die leierskap aangepas word om meer
effektiefte word as divisie "veranderings agente" sodat projekbestuur metodologie in die
proses sukses kan behaal.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/49700 |
| Date | 12 1900 |
| Creators | Osborne, Vincent |
| Contributors | Brown, C., Stellenbosch University. Faculty of Economic & Management Sciences. Graduate School of Business. |
| Publisher | Stellenbosch : Stellenbosch University |
| Source Sets | South African National ETD Portal |
| Language | en_ZA |
| Detected Language | English |
| Type | Thesis |
| Format | 77 p. : ill. |
| Rights | Stellenbosch University |
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