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Previous issue date: 2011-09-22 / Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior / The present thesis evaluated the contributions and limitations of the tutorship program
introduced in EMATER-RN, as a tactic of organizational socialization for civil servants
in probationary stage. Tutorship was understood as an intensive and continuous
relational process, in which a more experienced person in the organization the tutor
offers psychosocial support, stimulates the development of the professional career and
enables to the newcomer the tutee learning on job performance. The organizational
socialization was considered in the perspective of the symbolic interactionism. The
study was characterized as a program evaluation and as an action research. The practical
interventions for the program implementation were conducted and, at the same time, the
evaluations of process, results and reaction to the program were applied. Among the
major contributions of the action research, it stood out: the diagnosis of reasons for the
formation of the pair and of expectations of tutors and tutees, the improvement of the
tutorship registration tools, the ascertainment of the success of the program in the
socialization of the new civil servants, the confirmation of the importance of the
compatibility among them and of the adequate performance of tutorship functions for
achieving its benefits. Based in constraints of the program, one may quote as essential
recommendations: the formation of a technical team supporting the program, the clear
establishment of deadlines for each procedure and the reinforcement to its compliance,
the investigation of the functions performed by the tutor, the sensitization of the
managers to the resolution of problems that affect the program, the voluntary
participation of the tutor and the continuous meetings of tutors and tutees. One settles
for the relevance of the program and in favor of its continuation, provided that its
improvement and systematic management are conducted. / A presente tese avaliou as contribui??es e as limita??es do programa de tutoriza??o
implantado na EMATER-RN, como t?tica de socializa??o organizacional para os
servidores em est?gio probat?rio. Entendeu-se a tutoriza??o como um processo
relacional intensivo e cont?nuo, em que uma pessoa mais experiente na organiza??o o
tutor oferece suporte psicossocial, estimula o desenvolvimento da carreira profissional
e possibilita ao ingressante o tutorando a aprendizagem no desempenho do cargo.
Considerou-se a socializa??o organizacional na perspectiva do interacionismo
simb?lico. O estudo caracterizou-se como uma avalia??o de programa e uma
pesquisa??o. Realizaram-se as interven??es pr?ticas de implanta??o do programa e, ao
mesmo tempo, foram aplicadas as avalia??es de processo, de resultados e de rea??o ao
programa. Entre as principais contribui??es da pesquisa??o, destacaram-se: o
diagn?stico de raz?es para a forma??o da d?ade e de expectativas de tutores e
tutorandos, o aperfei?oamento dos instrumentos de registro da tutoriza??o, a constata??o
do sucesso do programa na socializa??o dos novos servidores, a confirma??o da
import?ncia da compatibilidade entre eles e do exerc?cio adequado de fun??es de
tutoriza??o para o alcance de seus benef?cios. Baseando-se em limites do programa,
citam-se como recomenda??es fundamentais: a forma??o de uma equipe t?cnica de
suporte ao programa, o estabelecimento claro de prazos para cada procedimento e
refor?o ao seu cumprimento, a investiga??o das fun??es desempenhadas pelo tutor, a
sensibiliza??o dos dirigentes para a resolu??o de problemas que afetam o programa, a
participa??o volunt?ria do tutor e os encontros cont?nuos de tutores e tutorandos.
Conclui-se pelo m?rito do programa e a favor de sua continuidade, desde que ocorram o
seu aperfei?oamento e o seu gerenciamento sistem?ticos.
| Identifer | oai:union.ndltd.org:IBICT/oai:repositorio.ufrn.br:123456789/17391 |
| Date | 22 September 2011 |
| Creators | Melo, Simone Lopes de |
| Contributors | CPF:20112815472, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4785961E6, Costa, Fernando Bastos, CPF:02082330400, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4769916A5&dataRevisao=null, Sousa, Washington Jos? de, CPF:23054042472, http://lattes.cnpq.br/2387611219688981, Shinyashiki, Gilberto Tadeu, CPF:73011584834, http://lattes.cnpq.br/6069570887409418, Silva, Luciana Mour?o Cerqueira e, CPF:94290288634, http://lattes.cnpq.br/2558400549506524, Borges, L?via de Oliveira |
| Publisher | Universidade Federal do Rio Grande do Norte, Programa de P?s-Gradua??o em Psicologia, UFRN, BR, Psicologia, Sociedade e Qualidade de Vida |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/doctoralThesis |
| Format | application/pdf |
| Source | reponame:Repositório Institucional da UFRN, instname:Universidade Federal do Rio Grande do Norte, instacron:UFRN |
| Rights | info:eu-repo/semantics/openAccess |
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