<p dir="ltr">The service and manufacturing industries face challenges due to rapid technological advancements and evolving consumer demands. In this context, Collective System Design (CSD) can be a transformative approach to address these challenges. This thesis explains CSD's foundational principles and methodologies through an in-depth literature review, highlighting its significance in contemporary system design. The research presents empirical evidence through detailed case studies, such as the PFW Student Success Standard Process and the Shuttleworth Technical Assistant program. These case studies showcase the tangible benefits of CSD in real-world scenarios, including enhanced system efficiency, customer satisfaction, and operational processes. The research underscores the versatility of CSD, its adaptability across diverse sectors, and its potential to improve the industrial landscape. However, the thesis also delves into the challenges associated with implementing CSD, offering insights into potential areas of refinement. In conclusion, this research posits Collective System Design as a pivotal tool for the future of the service and manufacturing sectors to pave the way for a more efficient, customer-oriented, and adaptable industrial landscape. </p>
| Identifer | oai:union.ndltd.org:purdue.edu/oai:figshare.com:article/24778041 |
| Date | 14 December 2023 |
| Creators | Di Xu (17605953) |
| Source Sets | Purdue University |
| Detected Language | English |
| Type | Text, Thesis |
| Rights | CC BY 4.0 |
| Relation | https://figshare.com/articles/thesis/THE_APPLICATION_OF_COLLECTIVE_SYSTEM_DESIGN_IN_SERVICE_pdf/24778041 |
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