This thesis explores the possibility of using the Collective System Design Methodology to design systems that will improve the health of people. The focus of the thesis is on the reversal of type-2 diabetes.

<p dir="ltr">The service and manufacturing industries face challenges due to rapid technological advancements and evolving consumer demands. In this context, Collective System Design (CSD) can be a transformative approach to address these challenges. This thesis explains CSD's foundational principles and methodologies through an in-depth literature review, highlighting its significance in contemporary system design. The research presents empirical evidence through detailed case studies, such as the PFW Student Success Standard Process and the Shuttleworth Technical Assistant program. These case studies showcase the tangible benefits of CSD in real-world scenarios, including enhanced system efficiency, customer satisfaction, and operational processes. The research underscores the versatility of CSD, its adaptability across diverse sectors, and its potential to improve the industrial landscape. However, the thesis also delves into the challenges associated with implementing CSD, offering insights into potential areas of refinement. In conclusion, this research posits Collective System Design as a pivotal tool for the future of the service and manufacturing sectors to pave the way for a more efficient, customer-oriented, and adaptable industrial landscape. </p>

<p dir="ltr">In response to the evolving demands of todays competition, there is a growing expectation for enhanced services to industry and academic enterprises. This thesis explores the application of System Engineering methodologies as a strategic approach to securing success with both industrial and academic enterprises. Industry faces issues with the absence of a positive tone, inefficiencies and delays in delivery, and customer satisfaction. Meanwhile, academia faces several challenges including lack of communication between departments, how to allocate institutional resources to simplify student experience, reduce complexity in<br>students college experience, and lack of students motivation. These issues for students lead to poor academic performance, financial struggles, and possibly mental health problems. There is a recognized need for a systematic approach to ensure student success at universities. A fundamental approach emerges in the form of Collective System Design (CSD) to find ways to address the above- mentioned challenges. Collective System Design is explored for ad- dressing the challenges faced by academic organizations and industrial processes. Collective System Design aims to improve the long-term viability of an enterprise by fostering<br>sustainability and success. This thesis further investigates the Collective System Design Language, offering a communication tool for design and an approach to assess effectiveness before implementation.<br>This thesis highlights two case studies: Shuttleworth (manufacturing industry) and the Purdue University Fort Wayne Student Success Standard Process Lifecycle.<br>The impact of solving these problems can be measured through several key indicators:<br>Shuttleworth (Manufacturing Industry).<br>• Reduction in Lead Time<br>• In on-time Delivery<br>• Enhanced Customer Satisfaction and improvement in product quality.<br>Purdue University Fort Wayne.<br>• Improvement in Student Experience and Quality of Life.<br>• Achievement of Student Wellness Functional Requirements and improvements in student retention and four and five year graduation rates.<br>Achievement of Student Success Functional Requirements and improvements in student retention and four and five year graduation rates.<br>There are three main objectives of this thesis: (1) Apply and contrast the application of Collective System Design principles across a manufacturing industrial client and a service enterprise, namely higher education (2) Offer a systematic approach for manufacturing to improve on-time delivery, enhance customer satisfaction, create positive tone by using the<br>principles of Collective System Design, and (3) For academia, develop a System Design Decomposition to define the functions of the university to foster student wellness according to four viewpoints: academic, financial, career, and living wellness. The objective is to incorporate the development of a System Design Decomposition that provides methodology to ensure that student wellness outcomes consider the four viewpoints of wellness (Academic, Financial, Career, and Living). The Student Success Standard Process Lifecycle defines standard processes in all process steps that will facilitate the desired student experience and four wellness outcomes. The lifecycle consists of Student Success States where the lifecycle<br>begins from S0 (learning about university) to S7 (Supportive alumni) and defines standard process steps in each state. Each standard process step seeks to achieve the Functional Requirements from the four wellness viewpoints (academic, financial, career, and living) in Student Success Standard Process Lifecycle. <br>The Collective System Design Decomposition methodology will serve as a structured approach to defining desired student wellness outcomes within a Rapid Design Process, which takes place in the first session focusing on defining outcomes. By leveraging this framework of four wellness viewpoints, the thesis aims to address issues with defining the outcomes<br>for academic, financial, career, and living wellness viewpoints. Each wellness viewpoint has specific Functional Requirements (outcomes) that need to be defined and achieved by Student Success Standard Process Lifecycle and Rapid Design Process, to ultimately enhance student<br>success and well-being at Purdue Fort Wayne University.</p>

<div>Reviewing the literature verifies that manufacturing industries fall short of the required sustainable criteria in the system design.</div><div>One of the leading reasons behind such a failure refers to the lack of an effective system design's knowledge toward the selected solutions by benchmarking.</div><div>The Collective System Design (CSD) approach provides a countermeasure for this shortcoming by starting the design approach with a collective agreement upon the external and internal customer needs and then choosing the solutions for the system design to achieve those needs. </div><div>The general requirements and solutions to a manufacturing system are covered in the Manufacturing System Design Decomposition (MSDD) in a linear and path-dependent fashion, which is a core derivative of the CSD.</div><div><br></div><div>The CSD application in industrial case studies has been provided in this thesis to elaborate on how the CSD approach assists industries to re-design their systems in a sustainable manner.</div><div>The segregation of the tools and objectives of the system re-design in a path-dependent fashion is guided by the design principles.</div><div>The case studies described how to achieve the external customer needs of product quality, quantity, variety, and on-time delivery with a collaborative work inside the plant. </div><div>This collaboration was built up by defining the customer-supplier connection inside the plant.</div><div>Cell re-design and balancing of operations with a well-defined standard work is also elaborated in this research to help produce what is needed to be shipped today with the least amount of waste in the system.</div><div>The after system redesign MSDD questionnaire analysis at these industries have shown that the industries successfully satisfied their system needs in a sustainable manner. </div><div><br></div><div>In those case studies, an internal customer need for a safe working environment was also brought to light and the CSD approach was introduced and applied to achieve the associated requirements of safety. </div><div>As the original MSDD lacked the requirements and solutions for the safety component, an updated version of the MSDD has been proposed to incorporate </div><div>the safety branch to the MSDD.</div><div>In addition, some enhancements to the current version of the MSDD have been made for a clearer and more thorough understanding of the system design.</div>