The relationship between service quality and customer satisfaction in the formation of customer loyalty :

Description

Thesis (DBA(DoctorateofBusinessAdministration))--University of South Australia, 2002.

Links & Downloads

1. http://arrow.unisa.edu.au:8081/1959.8/79120
2. http://arrow.unisa.edu.au/vital/access/manager/Repository/unisa:43699

Tags

Customer services.

Consumer satisfaction.

Customer loyalty.

Tourism

Additional Fields

Identifer	oai:union.ndltd.org:ADTP/267784
Creators	Buracom, Khemanij.
Source Sets	Australiasian Digital Theses Program
Language	English
Detected Language	English
Rights	copyright under review