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The impact of restructuring on organisations : a case study on Swaziland Post and Telecommunication Corporation

Thesis (MBA)--Stellenbosch University, 2008. / This paper is focused on corporate restructuring, particularly organisational
restructuring, with emphasis on Swaziland Post & Telecommunications
Corporation, during the period from 2001 to 2006. Its main concern is the
implication of such restructuring especially on the employees and how this
change impacted on the set goals of the corporation. It is clearly stated that
this restructuring was viewed differently by all employees concerned and
interviewed, as issues of discontent and mistrust on the previous leadership
were sighted.
There was a clear indication therefore that, issues of lack of communication
from previous management, to all employees played a major role in
encouraging low staff morale. There was also significant evidence that much
of the restructuring took place mainly to increase the corporate financial
performance. However this perpetuated a more disgruntled workforce, which
was strained, stressed and in constant limbo of whether the company would
continue as a going concern. Issues of job security also were a resultant of
the disgruntled and stressed workforce.
The researcher then discussed what happened at Swaziland Post &
Telecommunication, with reference to past research studies of similar or
related nature. Leadership and change management are thoroughly
discussed, in order to give light to what the role of leadership and change
management strategies play when an organisation undergoes restructuring.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/14634
Date12 1900
CreatorsSimelane, Bonisiwe P.
ContributorsMathur-Helm, Babita, Stellenbosch University. Faculty of Economic and Management Sciences. Graduate School of Business.
PublisherStellenbosch : Stellenbosch University
Source SetsSouth African National ETD Portal
Languageen_ZA
Detected LanguageEnglish
TypeThesis
RightsStellenbosch University

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