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Effects of Emotional Words in Crisis Communication Response Messages on an Organization’s Trust, Perceived Credibility and Public’s Behavior Intent

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1. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou14998000860876

Identifer	oai:union.ndltd.org:OhioLink/oai:etd.ohiolink.edu:ohiou14998000860876
Date	19 September 2017
Creators	Lovins, Jason H.,
Publisher	Ohio University / OhioLINK
Source Sets	Ohiolink ETDs
Language	English
Detected Language	English
Type	text
Source	http://rave.ohiolink.edu/etdc/view?acc_num=ohiou14998000860876
Rights	unrestricted, This thesis or dissertation is protected by copyright: all rights reserved. It may not be copied or redistributed beyond the terms of applicable copyright laws.