Empirical testing of a customer relationship management model in consumer Internet services

Description

Please read the abstract (Synopsis) in the section, 00front of this document / Dissertation (MCom)--University of Pretoria, 2007. / Marketing Management / MCom / Unrestricted

Links & Downloads

1. http://hdl.handle.net/2263/30112
2. Prinsloo, M 2007-12-05, Empirical testing of a customer relationship management model in consumer Internet services, MCom Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/30112>
3. http://upetd.up.ac.za/thesis/available/etd-12052007-135524/

Tags

Internet marketing

Customer relations management

UCTD

Additional Fields

Identifer	oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:up/oai:repository.up.ac.za:2263/30112
Date	05 December 2007
Creators	Prinsloo, Meyer
Contributors	Schreuder, A.N.
Source Sets	South African National ETD Portal
Detected Language	English
Type	Dissertation
Rights	© 2007 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.