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An Analysis on the Efficiency of Land Administration Offices after computerization in Kaohsiung Area: Application of DEA and SFA

Local land administration office is to execute registering of lands and buildings. Its
objective is to implement local land policy. In the mean time, its functions are about
citizen¡¦s property rights. Because the social, economy and political environment have
been changed rapidly, demands for land administration and service quality have been
growing as well. Therefore, the first priority work for government is to improve whole
administrative efficiency and effectiveness, by using modern technology. It thus needed
to electronic-wise land office, to set up a computerization system of land information
management so as to provide complete land information, to execute modern
administration, to promote competition, and to provide convenient and efficient services.
Therefore, the purpose of this study is to research these first-line local offices so as (i) to
promote its efficiency after being computerized (ii) to compare the implementing result
before and after the computerization in Kaohsiung county and city, and (iii) to study the
influences of the computerized process, finally (iv) to suggest local offices decision
makers the future direction of improvement.
This study uses DEA and SFA to compute their efficiency after computerization of
the local land offices in Kaohsiung county and city. To do this, we collect annually
statistics and use DEA-Solver software and Frontier 4.1 computer program to evaluate
their productivities, and to make an efficiency analysis. The results revealed that the
annual average technology efficiency descended before computerization and ascended
after computerization for all land offices. CCR model revealed that annual averages of
technology efficiency are stable before computerization and it ascended after
computerization for all land offices. SFA analysis revealed that annual averageefficiency score slightly ascends before computerization and ascends after
computerization except for year 2001. For technology changes, their productivities
slightly descends for all land offices in Kaohsiung county but ascends for all land
offices in Kaohsiung city. For efficiency slack analysis, all five land offices must
reduce their inputs in Kaohsiung county. For output slack, only Chi-Shang land office
must expand its output 13.01% so as to reach a relatively inefficient DMU. Between
the Kaohsiung county and city, information difference between city and country has
influences on efficiency. Land offices in Kaohsiung city have general higher average
technology efficiency than those in Kaohsiung county.
This study uses DEA and SFA to analyze land offices in Kaohsiung county and city,
and it was found that whole efficiency scores increased after computerization. And it is
suggested several important problems and the possible directions of productivity
improvement in the future for all land offices.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0821108-193042
Date21 August 2008
CreatorsHo, Chin-yun
ContributorsChiang,Fu-Ming, Wu,Jih-Hwa, Chen,Hsieh-Sheng, Cheng,Po-Wen
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0821108-193042
Rightsunrestricted, Copyright information available at source archive

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