Involving end-users in system development processes has proven to be critically important for a successful system. This is because a successful system must fulfill the needs of end-users and generate value for them. However, involving the end-users can be challenging and require a large amount of resources. This paper intends to study how end-users are involved in the development processes, whether the needs are met and what challenges participation encounter within a public organization. The methods of choice for data collection are interviews with developers and analysis-owners, as well as a survey for the end-users. This study's result shows that end-users are primarily involved through the analysis-owner, who acts as a representative for the end users. The study also shows that there are many respondents who are satisfied with Power BI in general, that it is easy to use and is useful in their profession. The challenges that were noticed are time resources, development methods and evaluation. Our ambition is that this study can be used for further development within the studied organization.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:umu-208297 |
| Date | January 2023 |
| Creators | Jejdling, Edward, Rising, Leopold, Öhman, Jakob |
| Publisher | Umeå universitet, Institutionen för informatik |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
| Relation | Informatik Student Paper Bachelor (INFSPB) ; 2023:03 |
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