The purpose of this research was to find the relationship that exists between cultural
intelligence and contextual performance, when moderated by cultural diversity in global
virtual teams. A sample of 215 employees from a multinational services company was used.
Data analysis was performed using a multi-group invariance structural equation model (x2/df%
= 1.22, p > .01; RMSEA = .05; CFI = .97; SRMR = .08). There was a positive and significant
correlation between cultural intelligence and contextual performance, which led to accept
hypothesis 1 (Group 1: H1, Y11=.52, p<.01; Y12=.74, p<..01. Group 2: Y1'=.28, p<.01;
Y12=.39, p<.01). Categorical moderation revealed that a high cultural diversity, increases the
relationship between the independent and dependent constructs, therefore hypothesis 2 was
also accepted (H2, Y11=.52, Y12=.74 > Y11=.28, Y12=.39). This allowed concluding that having
cultural intelligence impacts positively individual contextual performance in global virtual
teams, and that the more culturally diverse people are in the work unit, the higher is this link. / Tesis
| Identifer | oai:union.ndltd.org:PUCP/oai:tesis.pucp.edu.pe:123456789/12875 |
| Date | 12 October 2018 |
| Creators | Aguilar Barrientos, Sara |
| Contributors | Pino Jordan, Ricardo Miguel |
| Publisher | Pontificia Universidad Católica del Perú |
| Source Sets | Pontificia Universidad Católica del Perú |
| Language | English |
| Detected Language | English |
| Type | info:eu-repo/semantics/doctoralThesis |
| Format | application/pdf |
| Source | Pontificia Universidad Católica del Perú, Repositorio de Tesis - PUCP |
| Rights | info:eu-repo/semantics/restrictedAccess |
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