Work wellness, absenteeism and productivity in a call centre in the insurance industry / Adèle van Wyk

Description

Thesis (M.Comm. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2008.

Links & Downloads

1. http://hdl.handle.net/10394/2072

Tags

Work wellness

Dual-process model

Absenteeism

Productivity

Call centre

Additional Fields

Identifer	oai:union.ndltd.org:NWUBOLOKA1/oai:dspace.nwu.ac.za:10394/2072
Date	January 2008
Creators	Van Wyk, Adèle
Publisher	North-West University
Source Sets	North-West University
Detected Language	English
Type	Thesis