The digital environment we live in today puts pressure on businesses to adapt and digitally transform their organizations. In 2018 Örnsköldsviks municipality started Digilots, a program which aims to help organizations in the region with digital transformation. This thesis intention is to help the municipality and other actors in the public sector understand the challenges and needs of small to medium sized enterprises (SME) to better help them support these companies in their digital transformation. The study accomplishes this by looking at previous research on the subject as well as collecting empirical data from SMEs in the region of Örnsköldsvik. The purpose of the study is therefore to investigate how actors from the public sector can aid SMEs in their digital transformation. The study finds that there are multiple challenges faced by both the SMEs in the region and within the municipality. The challenges include mainly a lack of knowledge and resources needed to pursue a digital transformation. This thesis contributes to the current body of research in two ways. The first is a practical contribution to Örnsköldsvik municipality in the form of a new way for them to engage with SMEs and help them with their digital transformation. Secondly the study presents empirical evidence on the struggles of digital transformation of SMEs and how the public sector can help address issues faced by SMEs.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:umu-171265 |
| Date | January 2020 |
| Creators | Qvarfordt, Oskar |
| Publisher | Umeå universitet, Institutionen för informatik |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
| Relation | Informatik Student Paper Bachelor (INFSPB) ; 2020.13 |
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