Research and develop (R&D) can expand scope and depth of the products for enterprises, and extend the life of products, in order to keep the growing up continuously forever of enterprises. Which factors does R&D performance come from? Through References find the research structure whose are ' Internal Service Quality ', ' Working Satisfaction ' and ' Knowledge Management '. And then design the questionnaire, investigate, analyze, and get the real example result. This research regards R&D department of M company of the vehicle curtain industry of Taiwan as the target of check, collect interviewee to above-mentioned four dimensions approval degree, use SPSS software to analyzing, the conclusion is as follows:
1) Knowledge Management is positive influence to R&D performance, but explain that strength is on the low side. It shows it is on although Knowledge Management it is real reason, it have not probing into otherly importantly really (such as patents, R&D ability).
2) Working Satisfaction is positive influence to R&D performance, but explain that strength is on the low side. Shows Working Satisfaction although real reason, have other probing into really important factor (such as marketing ability).
3) Internal Service Quality is positive influence to Working Satisfaction, it is very good to explain strength. Shows that Internal Service Quality is an important real reason, the company should improve Internal Service Quality of R&D department, could improve better Working Satisfaction.
4) Knowledge Management is positive influence to Working Satisfaction, it is good to explain strength. Shows that Knowledge Management is an important real reason, the company should improve Knowledge Management of the R&D department, could improve better Working Satisfaction.
5) Knowledge Management is positive influence to Internal Service Quality, it is good to explain strength. Shows that Knowledge Management is an important real reason, the company should improve Knowledge Management of the R&D department, could improve better Internal Service Quality.
This precise inference Internal Service Quality and Knowledge Management of research, in order to influence the important factor of Working Satisfaction, and then offer a administrator to improve and propose. And R&D performance
Important factor, not merely two which this research institute mentions constructs the surface (Working Satisfaction and Knowledge Management ), but case Company can is it improve Working Satisfaction and Knowledge Management because of it really to influence R&D performance to have priority, other factors can be improving via the research later on , can promote apparent R&D performance even more.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0626110-152048 |
| Date | 26 June 2010 |
| Creators | Wang, Ching-chih |
| Contributors | Iuan-Yuan Lu, Tsuang Kuo, Hsien-Tang Tsai |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0626110-152048 |
| Rights | restricted, Copyright information available at source archive |
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