<p><strong> </strong></p><p><strong>Date </strong>May 28, 2009<strong></strong></p><p><strong>Level </strong>Bachelor thesis in Business Administration/Information Technology</p><p><strong>Authors </strong>Jennie Andersson, Niklas Fridell, Visar Hoxha</p><p><strong>Tutor </strong>Marie Mörndal</p><p><strong>Department </strong>HST</p><p><strong>Title </strong>ERP-solutions in small to medium sized enterprises – possibilities and problems</p><p><strong>Summary </strong>ERP-solutions have penetrated the market for SME: s, offering the same advantages larger enterprises have enjoyed for years. For a significantly cheaper price, SME: s can nowadays acquire ERP-solutions and become more effective and increase their profit. The authors have examined five SME: s in both the production and service company segment and have come to the conclusion that an ERP-solution would indeed benefit these companies in many levels but also induce certain obstacles the examined companies must overcome, both financial and organizational.</p><p><strong>Purpose </strong>The purpose of this thesis is to examine if and how SME: s can become more efficient and developed and increase their profit by implementing an ERP-solution. Further, the purpose is to discuss which conditions that exists for the examined SME: s in order to implement an ERP-solution.</p><p><strong>Method </strong>The thesis consists of a qualitative research where the authors have interviewed either the owner or employees at management level by using semi-structured interviews. The results from the interviews have been analyzed based on the theoretical framework.</p><p><strong>Result </strong>Several improvement areas have been identified, most typically the processes are lacking efficiency in some areas even if the SME already had an ERP-solution (or similar) or did not have one at all. Most SME: s did lack the financial resources required for an ERP-solution deployment.</p><p><strong>Conclusion </strong>The findings show that there are development possibilities within the examined SME:s. The biggest revenue improvement would be decreased manual labor and improved processes. An ERP-solution would help the SME: s achieve that since it automates many tasks and are designed with “best practices” in mind. Despite most of the SME:s lacking financial resources for an ERP-solution, there were some exceptions which contradicted the theoretical framework, mainly because they were SME: s but acted under a larger owner/franchise chain.</p><p> </p>
Identifer | oai:union.ndltd.org:UPSALLA/oai:DiVA.org:mdh-6036 |
Date | January 2009 |
Creators | Fridell, Niklas, Andersson, Jennie, Hoxha, Visar |
Publisher | Mälardalen University, Mälardalen University, Mälardalen University, Mälardalen University, School of Sustainable Development of Society and Technology, Mälardalen University, School of Sustainable Development of Society and Technology |
Source Sets | DiVA Archive at Upsalla University |
Language | Swedish |
Detected Language | English |
Type | Student thesis, text |
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