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Critical Success Factors (CSFs) in Enterprise Resource Planning – Commercial Off the Shelf (ERP-COTS) Software Implementation

The focus of the study is to identify ERP COTS software where custom made ERPP and COTS software are different in product type and implementation process. The study further intensifies the focus on the factors which are critical for successful ERP COTS product selection and implementation by decision makers and ERP COTS implementers respectively. The study involves decision makers, management and organizational actors (end users which are beneficiaries of ERP COTS system). The study tries to identify certain factors, which can lead to the success of the ERP COTS Software implementation and failure to identify those CSFs in selecting and implementing ERP COTS can lead to ERP COTS failure.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:his-3355
Date January 2009
CreatorsSiddique, Muhammad Shoaib
PublisherHögskolan i Skövde, Institutionen för kommunikation och information
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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