Thesis (M. A. (Social Work)) -- University of Limpopo, 2016 / This dissertation on the Evaluation of an Employee Assistance Programme
determines the worth or value of the programme by assessing its effectiveness or
ineffectiveness. It also seeks to determine if the target population was reached. This
study evaluates the level of EAP awareness and utilization by prosecutors. It also
focuses on the effectiveness of the programme in addressing their work and
personal challenges. It further seeks to understand the level of referring prosecutors
to the EAP by their supervisors.
The study is evaluative in design and is based on evaluation theory. The population
of the study comprises 31 prosecutors from all three Magistrate complexes within
Capricorn District (Limpopo Province), namely, Mankweng, Polokwane and
Seshego. The total number of prosecutors reached is 31. Data were collected
through questionnaires from all the respondents. The study collected information on
absenteeism, sick leave and disciplinary matters in order to measure EAP utilisation
before and after the programme was introduced to employees. The wish was not
successful because the Human Resources system utilised within the NPA did not
capture such information as anticipated.
The main findings of the study are that prosecutors are aware of the Employee
Assistance Programme and most respondents who used the EAP referred
themselves. It is clear that prosecutors are aware of the benefits obtained from the
programme. Even though a large number of prosecutors were aware of the
existence as well as the services offered by the EAP within the NPA, the utilisation
rate of the programme was low. The other major finding is that the EAP within the
NPA is underutilised. Lastly, the EAP within the NPA in Capricorn District, Limpopo
Province is not effective in addressing prosecutors’ work and personal problems.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:ul/oai:ulspace.ul.ac.za:10386/1750 |
| Date | January 2016 |
| Creators | Mahlatjie, Tebogo Madiane Anna |
| Contributors | Sithole, S. L. |
| Publisher | University of Limpopo |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
| Format | xiv, 139 leaves |
| Relation |
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