Employee engagement levels are critical to organizations that desire to retain a workforce
that innovates, produces positive results, and stays committed to the organization. The
purpose of this single case study was to explore employee engagement strategies used by
business leaders to retain talent. The conceptual framework that guided this study was
Deci's self-determination theory. Data collection occurred through semistructured
interviews with four participants within the insurance industry having three or more years
of management experience and having a positive reputation for engaging employees. The
participating company is located in central Indiana. Participants answered 10 open-ended
questions related to employee engagement and retention of talent. Data were transcribed
and coded to identify themes. The modified van Kaam method was used for analysis of
the data. Open and honest communication between managers and employees, managers
looking beyond words to recognize disengagement and respectful and a caring leadership
team at all levels of the company were amongst the prominent themes identified during
data analysis. The study findings may contribute to business practices positively by
increasing the understanding of the importance of employee engagement strategies in a
work setting as well as how engagement levels affect retention. The study findings may
contribute to social change by providing leaders ideas on how to provide greater job
satisfaction to employees, which could translate into improved professional and personal
lives by providing employees a greater feeling of fulfillment and confidence with their
job.
| Identifer | oai:union.ndltd.org:waldenu.edu/oai:scholarworks.waldenu.edu:dissertations-5250 |
| Date | 01 January 2017 |
| Creators | King, Jamie Edward |
| Publisher | ScholarWorks |
| Source Sets | Walden University |
| Language | English |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | Walden Dissertations and Doctoral Studies |
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