The COVID-19 crisis has brought uncertainty to the global economy and companies around the world have been significantly affected by the pandemic. Companies in the traveling and hospitality, retail, and pharmaceutical industries have been particularly affected. This paper studies the impact of COVID-19 on corporate social responsibility (CSR) and employee well-being in these industries among small and medium-sized enterprises(SMEs) and larger-sized ones. The results showed that COVID-19 has had a negative effect on CSR and employee well-being in ten case study companies, based in the European Union. This negative effect could be overturned, however, if companies adopt certain measures. More concretely, five key factors have been identified: (i) leadership/management style; (ii) CSR form and orientation; (iii) alignment of CSR with the institutional environment, (iv) organizational changes, and (v) positive employees’ perceptions and reactions. Therefore, companies at all levels should pay more attention to the impact of COVID-19 on CSR and employee well-being and take countermeasures in order to mitigate the effects on the industry and advance sustainable development.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:uu-445261 |
| Date | January 2021 |
| Creators | Nazlieva, Nesrin |
| Publisher | Uppsala universitet, Institutionen för geovetenskaper |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
| Relation | Examensarbete vid Institutionen för geovetenskaper, 1650-6553 ; 2021/32 |
Page generated in 0.0021 seconds