This study used Zohar‟s (2000) multi-level model of climate to examine the extent to which shared perceptions of workplace civility climate relate to teacher job satisfaction, affective commitment, and counterproductive work behaviors (CWB-abuse) towards other teachers. Workplace civility climate is defined as employee perceptions of how management uses policies, procedures, and practices to maintain a civil workplace. An online-survey was used to assess a cross-sectional sample of K-12 teachers (N = 2222) nested in 207 schools in a large US school district. There was adequate agreement among teacher perceptions of school civility climate for aggregation and between-group variance of civility climate among schools. The results of hierarchical linear models revealed school-level civility climate perceptions were significantly negatively associated with lower levels of teacher experienced incivility, CWB-abuse and associated with higher levels job satisfaction and affective commitment, thus supporting four out of five hypotheses. However, school-level civility climate did not function as a moderator of the relationship between a teacher‟s experience of incivility and acts of CWB-abuse towards other teachers. The findings of this study provide evidence that shared perceptions of civility climate are associated with higher levels of individual-level employee well-being.
| Identifer | oai:union.ndltd.org:USF/oai:scholarcommons.usf.edu:etd-4732 |
| Date | 31 December 2010 |
| Creators | Ottinot, Raymond Charles |
| Publisher | Scholar Commons |
| Source Sets | University of South Flordia |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | Graduate Theses and Dissertations |
| Rights | default |
Page generated in 0.0024 seconds