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The Effects of a Human Resources Information Technology Intervention on Background Check Processing in a Financial Institution: a Process Level Analysis.

The human resources department of a financial institution implemented a multi-component intervention to replace a paper-based hiring system. Organization-wide impacts included changes in the background check operations. To support changes, training was conducted and procedure manuals distributed. Turn time for background checks decreased, but a combination of factors may be responsible. Other metrics are either inconclusive or suggest a confounding variable, yet quality of work did not suffer was maintained. Desired system use was achieved, accompanied by improvements in time-to-fill, voluntary turnover, and quality of applicants. Considerations for analysis and challenges faced are discussed, along with suggestions for further clarification and improvements.

Identiferoai:union.ndltd.org:unt.edu/info:ark/67531/metadc9064
Date08 1900
CreatorsMallari, Alexander David
ContributorsHyten, Cloyd, Ala'i-Rosales, Shahla, Vaidya, Manish
PublisherUniversity of North Texas
Source SetsUniversity of North Texas
LanguageEnglish
Detected LanguageEnglish
TypeThesis or Dissertation
FormatText
RightsPublic, Copyright, Mallari, Alexander David, Copyright is held by the author, unless otherwise noted. All rights reserved.

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