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Processo de trabalho em sa?de: uma an?lise das condi??es de trabalho dos assistentes sociais no ?mbito hospitalar

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Previous issue date: 2010-03-29 / This paper presents the survey results: PROCEDURE FOR WORK IN HEALTH: an analysis of working conditions of social workers in hospitals. Analyzes the inclusion of social workers in work processes in healthcare, specifically in the public hospital, from the objective conditions of work, according to which materializes professional action. The aim is to understand them from the point of view of its relationship with users and other health professionals through the privatization of health, which prevents the Unified Health System (SUS), limiting the operation of the services and the guarantee of rights. The approach to the reality studied was through theoretical and methodological procedures based on the qualitative and quantitative research, focusing on documentary research, observation, semi-structured interview and the theoretical foundation. It is observed that the inclusion of social workers in this context arises from the demands derived from expressions of social issues, "raw material" of professional work, and the gaps resulting from contradictions in the process of rationalization / reorganization of the SUS, meaning that the needs the population are confronted with the content and form of organization of services. At the hospital, the professional actions are developed through the shift, space contradictory clash between the collective and individual, in which individual activities are prioritized and ad hoc unplanned and reduced to the solution of "problems" of users, through actions assistance in an emergency and bureaucratic. These findings emphasize the inadequacy of space and lack of minimum conditions of service to
users, which undertakes the professional with regard to ethical and political principles of the profession, since it is the responsibility and duty of the social guarantee the secrecy and privacy of users what is revealed during the process of professional intervention. The professional social workers is permeated by the diversity of skills and competence; lack of planning activities, by incorporating the institutional discourse at the expense of professional goals, by knowing the Code of Professional Ethics, for small number of professionals, the increasing number informality; by poor working conditions and wages; by discouraging research and participation in social policy councils, as well as professional training / Este trabalho apresenta os resultados da pesquisa: PROCESSO DE TRABALHO EM SA?DE: uma an?lise das condi??es de trabalho dos assistentes sociais no ?mbito hospitalar. Analisa a inser??o dos assistentes sociais nos processos de trabalho em sa?de, especificamente no ?mbito p?blico hospitalar, a partir das
condi??es objetivas de trabalho, segundo as quais se materializa a a??o profissional. O intuito ? entend?-las sob o ponto de vista da sua rela??o com os usu?rios e demais profissionais de sa?de, mediante a privatiza??o da sa?de, que inviabiliza o Sistema ?nico de Sa?de (SUS), limitando a operacionaliza??o dos servi?os e a
garantia dos direitos. A aproxima??o com a realidade pesquisada se deu atrav?s de procedimentos te?rico-metodol?gicos fundamentados na pesquisa quali-quantitativa, privilegiando-se a pesquisa documental, a observa??o, a entrevista semi-estruturada e a fundamenta??o te?rica. Observa-se que a inser??o dos assistentes sociais neste contexto decorre das demandas derivadas das express?es da quest?o social, mat?ria-prima do trabalho profissional, e das lacunas decorrentes das contradi??es presentes no processo de racionaliza??o/reorganiza??o do SUS, significando que as necessidades da popula??o se confrontam com o conte?do e a forma de organiza??o dos servi?os. No ?mbito hospitalar, as a??es profissionais s?o desenvolvidas atrav?s do plant?o, espa?o contradit?rio de embate entre as pr?ticas coletivas e individualistas, pelas quais s?o priorizadas atividades individuais e
pontuais, n?o-planejadas e reduzidas ? solu??o dos problemas dos usu?rios, atrav?s das a??es assistenciais, de car?ter emergencial e burocr?tico. ? not?ria a inadequa??o do espa?o f?sico e a falta de condi??es m?nimas de atendimento aos usu?rios, o que compromete o exerc?cio profissional no tocante aos princ?pios ?ticopol?ticos da profiss?o, visto que ? responsabilidade e dever do assistente social garantir o sigilo profissional e a privacidade dos usu?rios naquilo que for revelado
durante o processo de interven??o profissional. O exerc?cio profissional dos assistentes sociais ? perpassado pela diversidade de compet?ncias e atribui??es; pela falta de planejamento das atividades; pela incorpora??o do discurso institucional em detrimento dos objetivos profissionais; pelo desconhecimento do
C?digo de ?tica profissional, por reduzido n?mero de profissionais; pelo n?mero crescente de informalidade; pelas prec?rias condi??es de trabalho e sal?rio; pelo desest?mulo ? pesquisa e ? participa??o em conselhos de pol?ticas sociais, bem
como de capacita??o profissional

Identiferoai:union.ndltd.org:IBICT/oai:repositorio.ufrn.br:123456789/17888
Date29 March 2010
CreatorsMeneses, ?rika Silva
ContributorsCPF:20103611487, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4701351Z3, Carvalho, Denise C?mara de, CPF:02561832449, http://buscatextual.cnpq.br/buscatextual/visualizacv.do?id=K4788663D6&dataRevisao=null, Cavalcanti, Patr?cia Barreto de, CPF:41913884449, http://lattes.cnpq.br/7055585758385719, Oliveira, Iris Maria de
PublisherUniversidade Federal do Rio Grande do Norte, Programa de P?s-Gradua??o em Servi?o Social, UFRN, BR, Servi?o Social, Forma??o Profissional, Trabalho e Prote??o Social; Servi?o Social, Cultura e Rela??e
Source SetsIBICT Brazilian ETDs
LanguagePortuguese
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis
Formatapplication/pdf
Sourcereponame:Repositório Institucional da UFRN, instname:Universidade Federal do Rio Grande do Norte, instacron:UFRN
Rightsinfo:eu-repo/semantics/openAccess

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