The purpose of this study is to investigate the effectiveness of virtual peer-to-peer (P2P)
workgroups as a platform for long-term collaboration in healthcare. Virtual peer-to-peer
workgroups were developed and piloted by the Michigan Value Collaborative to increase
knowledge and collaboration between providers across Michigan. The workgroups were
designed to address barriers to change and long-term collaboration by allowing
participants to share their improvement journey and provide feedback and ideas for
improvement in a highly accessible platform. The pilot workgroups focused on heart
failure readmission reduction initiatives as it is a much scrutinized metric and is
penalized by public and private payers. Data on the workgroups were collected using pre
and post-workgroup surveys filled out by participants. The results reveal that virtual peer-to-
peer workgroups are effective in increasing knowledge and collaboration in the short term,
but more study is required to judge their long term effectiveness in improving care
at participating providers. Virtual peer-to-peer workgroups can serve as a foundation for
increasing regional collaboration in healthcare as it is a very simple platform that does
not require major financial or resource commitments.
| Identifer | oai:union.ndltd.org:bu.edu/oai:open.bu.edu:2144/23846 |
| Date | 13 July 2017 |
| Creators | Thomas, Daniel |
| Source Sets | Boston University |
| Language | en_US |
| Detected Language | English |
| Type | Thesis/Dissertation |
| Rights | Attribution 4.0 International, http://creativecommons.org/licenses/by/4.0/ |
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