The effect of management commitment to service quality on empoyees' job satisfaction and prosocial service behaviors

Description

Thesis (M. S.)--Oklahoma State University, 2004. / Vita. Includes bibliographical references (p. 58-66).

Links & Downloads

1. http://digital.library.okstate.edu/etd/umi-okstate-1140.pdf

Tags

Hospitality Administration (Theses)

Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/60683527
Date	January 2004
Creators	Tavitiyaman, Pimtong,
Source Sets	OCLC
Language	English
Detected Language	English