A study of customer satisfaction, return intention, and word of mouth endorsement in university dining facilities

Description

Thesis (M. S.)--Oklahoma State University, 2005. / Vita. Includes bibliographical references (p.58-64).

Links & Downloads

1. http://digital.library.okstate.edu/etd/umi-okstate-1503.pdf

Tags

Hospitality Administration (Theses)

Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/62033764
Date	January 2005
Creators	Ng, Yen Nee
Source Sets	OCLC
Language	English
Detected Language	English