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Evaluation of the project management process followed in the implementation of a hospital information system in the Western Cape

Thesis (MBA)--Stellenbosch University, 2004 / ENGLISH ABSTRACT: The Western Cape Health Department is implementing a comprehensive Hospital
Information System (HIS) with the vision of establishing a platform of information
systems, supporting an on-line, real-time, fully integrated Electronic Patient Record
(EPR). This HIS project consists of three phases, of which phase 1 has now been
completed. An opportunity to evaluate the project management aspects of the first
phase of this project was seen as an ideal opportunity to compare an actual project
with theoretical principals of project management. In order to do this the theoretical
methodology and organisational structures, supportive of project management are
explored. An evaluation of phase 1 was conducted by way of reviewing
documentation, conducting interviews and using a questionnaire. The results of this
evaluation showed that team member responses were equally divided into groups of
very characteristic; undecided or not characteristic aspects of project management
utilised. This evaluation highlights the value of project management criteria used in
the project to achieve greater success. The criteria highlighted indicate areas within
management, which require more attention to promote a better project management
approach. Finally, the attributes of a successfully managed project approach are
explored with the view to encouraging greater success in phases 2 and 3 of the HIS
project. / AFRIKAANSE OPSOMMING: Die Wes Kaap Departement van Gesondheid is besig met die implementering van 'n
omvattende Hospitaal Inligting Sisteem (HIS), met die oogpunt om 'n platform te skep
vir 'n inligting sisteem wat aanlyn, intyds, die geïntegreerde Elektroniese Pasiënt
Rekord (EPR) ondersteun. Hierdie HIS projek bestaan uit drie fases, waarvan fase
een reeds voltooi is. 'n Geleentheid om projekbestuur beginsels van hierdie eerste
fase te evalueer is gesien as die ideale geleentheid om 'n bestaande projek te
vergelyk met die teoretiese beginsels van projekbestuur. Om dit te doen is die
teoretiese metodiek en organisasiestrukture wat projekbestuur ondersteun,
ondersoek. 'n Evaluasie van fase 1 is gedoen met behulp van dokumentasie
hersiening, die voer van onderhoude en die gebruik van 'n vraelys. Die resultate van
hierdie ondersoek toon dat spanlid-antwoorde gelykop verdeel is in groepe van baie
karakteristiek, onbeslis en nie-karakteristieke beginsels van projekbestuur wat
gebruik was. Hierdie evaluasie benadruk die waarde van projekbestuur beginsels
wat gebruik kan word in hierdie projek, om groter sukses te verkry. Die beginsels wat
benadruk is wys na areas in bestuur wat verdere aandag benodig, om beter
projekbestuur te verkry. Ten laaste, word die vereistes ondersoek van suksesvolle
projekbestuur met die oog op groter sukses in fases 2 en 3 van die HIS projek.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/49958
Date12 1900
CreatorsEspitalier-Noel, G. (Gregoire)
ContributorsBrown, C., Stellenbosch University. Faculty of Economic & Management Sciences. Graduate School of Business.
PublisherStellenbosch : Stellenbosch University
Source SetsSouth African National ETD Portal
Languageen_ZA
Detected LanguageEnglish
TypeThesis
Format56 p. : ill.
RightsStellenbosch University

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