Magister Administrationis - MAdmin / This study focuses on the human resource planning challenges of the Department
of Library and Information Services in the City of Cape Town. In line with this
focus the study seeks to determine the way in which the human resource planning
strategies of the City of Cape Town impacts on departmental effectiveness and
service delivery output of the Department of Library and Information Services.
The study further endeavours to determine what the human resource planning
processes in the Department of Library and Information Services entails as well as
whether human resource planning in the Department of library and Information
Services takes the external environment into account. The study is qualitative and employs a case study approach in order to reveal the reality of the situation. Structured questionnaires and the researcher’s observations were utilised to gather the research data whilst books, journal articles and government policies and documents were extensively consulted during the course of the study. The research findings indicated that the Department of Library and Information
Services lacks a comprehensive human resource plan. Talent management and
succession planning is not formally practised in the department and the work
place skills plan of the department is not run optimally. The fact that the
department is classified as an unfunded mandate also contributes to the current
human resource environment in the department. It is recommended that the
COCT involves the DLIS in its human resources policy formulation processes.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uwc/oai:etd.uwc.ac.za:11394/5197 |
| Date | January 2012 |
| Creators | September, Charl J. |
| Contributors | Davids, Gregory |
| Publisher | University of the Western Cape |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
| Rights | University of the Western Cape |
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