<p>In the
past, Human Research Development (HRD) professionals have faced barriers of
gaining access to the data they need to conduct higher level evaluations. However, recent technological innovations
have presented opportunities for them to obtain this data, and consequently,
apply new approaches for the training evaluation process. One approach being
used is the application of data analytics. Because
organizations have begun to embrace its use, recent research activities in the
literature have focused on the promotion of analytics versus the practical
application of analytics in the organization.<b> </b>This study investigated how HRD
professionals utilize data analytics in the training evaluation process. It
contributes to the body of research on the practical application of analytics in
determining training effectiveness. The Unified Theory of Acceptance and Use of Technology
(UTAUT) and Sociomateriality served as the theoretical framework for
understanding how HRD professionals use data analytics in the training
evaluation process. To address the research objective, a qualitative descriptive
design was employed to investigate the phenomenon of lived experience, how HRD
professionals use data analytics in the training evaluation process. Data were collected through semi-structured
interviews with six (6) participants who were front and center in the organization’s
transition to the analytics tool, Metrics That Matter
(MTM), for evaluating training initiatives. The thematic analysis approach was
applied. The study findings suggest three factors that influenced HR
professionals to use human resource analytics, while revealing four ways they used
those analytics in the training evaluation process. More importantly, findings from this study
will provide training departments and HRD professionals recommendations for
expanded job role and/or function descriptions, as well as best practices for
incorporating data analytics in the training evaluation process.</p>
| Identifer | oai:union.ndltd.org:purdue.edu/oai:figshare.com:article/17190239 |
| Date | 18 December 2021 |
| Creators | Anthony E Randolph (11831450) |
| Source Sets | Purdue University |
| Detected Language | English |
| Type | Text, Thesis |
| Rights | CC BY 4.0 |
| Relation | https://figshare.com/articles/thesis/HRD_Professionals_Experience_Utilizing_Data_Analytics_in_the_Training_Evaluation_Process/17190239 |
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