Cette recherche porte sur les transformations des cultures professionnelles des employés de banque à partir d’une étude qualitative d’une entreprise publique du secteur financier au Brésil. Ces transformations sont analysées en rapport aux changements politiques, économiques et organisationnels, y compris sur les dispositifs de formation, survenus dans le processus de restructuration du secteur dans les années 1986-1997. L’objet d’étude s’inscrivant dans une organisation il a fallu le recours à la sociologie du travail, des organisations et des entreprises, notamment les démarches de l’analyse stratégique en liaison avec celles de l’analyse culturelle de l’entreprise. Lors de l’analyse des transformations dans les formes de socialisation au travail des employés de banque, la dimension biographique qui est apparue dans les entretiens a conduit à utiliser aussi les schémas interprétatifs des études sur les modèles culturelles et identitaires / The purpose of this research is to study the transformation process on socialization forms among bank workers, their professional cultures, through a qualitative approach of a public financial company of Brazil. These transformations were analyzed from its political, economic and organizational changes, as well as the human resources and qualifying politics during the restructure process of financial sector in the period from 1986 to 1997. Based on contributions from the sociology of work and sociology of organizations, this study was carried out by a methodological approach of the strategic analysis and cultural analysis of the public company. During the analysis of bank workers cultural transformations, the importance of biographical reports conducted us to adopt also the interpretative schemes of cultural and identity studies. The empirical analysis was done in two levels. First, the organizational which included the company conduction view points and the workers representation about the changes into the social context of the company. Second, the analysis of the consequences of those changes in the attitudes, perceptions and feelings of the bank workers under their work relationships. 38 bank workers were researched through various methodological approaches that included: primary sources (reports, projects, studies, data and journals from directory and also the work representatives) and semi structured interviews. The collected data were analyzed by the decomposition of main themes based on their comprehension and interpretation.
| Identifer | oai:union.ndltd.org:theses.fr/2010CNAM0697 |
| Date | 04 January 2010 |
| Creators | Teixeira de Souza, Enaide |
| Contributors | Paris, CNAM, Barbier, Jean-Marie |
| Source Sets | Dépôt national des thèses électroniques françaises |
| Language | French |
| Detected Language | English |
| Type | Electronic Thesis or Dissertation, Text |
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