In 2019, the Utah Department of Transportation (UDOT) funded a research study evaluating the performance measures of UDOT's expanded Incident Management Team (IMT) program. The number of IMTs patrolling Utah roadways increased from 13 to 25 between 2018 and 2020. Crash data were collected from the Utah Highway Patrol's Computer Aided Dispatch database and from the UDOT TransSuite database to compare IMT performance measures between the two years and to evaluate the benefits of the expanded IMT program. However, these data were compromised due to the effects of the COVID-19 pandemic. This study collected data for 2022 using the same methodology as the Phase II study to compare IMT performance measures in 2022 with those of 2018 after traffic volumes had returned to a similar level as those of pre-pandemic levels. There were 283 and 307 incidents for the years of 2018 and 2022, respectively, that were analyzed for IMT performance measures which include response time, roadway clearance time, and incident clearance time. There were 172 and 236 incidents for the years of 2018 and 2022, respectively, that were analyzed for user impacts which were affected volume, excess travel time, and excess user costs. Results of the statistical analyses conducted on the 2018 and 2022 datasets show that IMTs can respond more quickly to incidents in a larger coverage area with significantly reduced user impacts. The expanded IMT program is also able to respond to more incidents, including those of high severity, while significantly decreasing congestion.
| Identifer | oai:union.ndltd.org:BGMYU2/oai:scholarsarchive.byu.edu:etd-11164 |
| Date | 16 November 2023 |
| Creators | Hyer, Joel Clegg |
| Publisher | BYU ScholarsArchive |
| Source Sets | Brigham Young University |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | Theses and Dissertations |
| Rights | https://lib.byu.edu/about/copyright/ |
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