Breakout session from the Living the Future 7 Conference, April 30-May 3, 2008, University of Arizona Libraries, Tucson, AZ. / This presentation will discuss ClimateQUAL™ - Organizational Climate and Diversity Assessment (OCDA), a joint project of the University of Maryland Libraries and Industrial/Organizational Psychology Program and the Association of Research Libraries. This national collaborative project, in its second year of a multi-year effort, has included other academic institutions to create a capability to measure organizational climate and diversity. A web-based survey instrument has been developed based on the University of Maryland Libraries model and is designed to provide participating institutions information on where their climate and diversity efforts need improvement, in the view of collective staff opinion. Based on the first year’s work, the results show that the instrument is applicable across institutions. Among the most important findings in Phase I, are clear positive correlations between customer satisfaction with service, the climate of the organization and the climate for diversty. This research is also developing a definition of the "healthy organization." The findings of the assessment can in turn lead to remedial action to improve climate positively. More information about the project can be found at http://www.lib.umd.edu/ocda/.
| Identifer | oai:union.ndltd.org:arizona.edu/oai:arizona.openrepository.com:10150/337087 |
| Date | 02 May 2008 |
| Creators | Baughman, Sue |
| Contributors | University of Maryland |
| Source Sets | University of Arizona |
| Language | en_US |
| Detected Language | English |
| Rights | Copyright © is held by the author. |
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