The study sought to investigate the use of RFID technology as inventory control in academic libraries in South Africa, with a focus on the University of South Africa and the University of Fort Hare libraries. The objectives of the study were to describe the current inventory control practices at the libraries of the University of South Africa and the University of Fort Hare in order to determine the infrastructure required for the use of RFID for inventory control for the University of Fort Hare’s libraries; to evaluate the benefits of RFID technologies, in order to gain a competitive advantage for the University of South Africa’s and the University of Fort Hare’s libraries; to identify the challenges associated with adopting RFID technology, as experienced by the libraries of the University of South Africa and the University of Fort Hare. The study adopted both the quantitative and qualitative research approaches. The researcher followed a rigorous methodological path that began with a thorough literature review coupled with the careful and thoughtful posing of research questions and objectives. A purposive sample of forty (40) respondents was selected from the library staff from both the University of South Africa and University of Fort Harelibraries. The collected data were analysed using the Statistical Package for Social Sciences 23 (SPSS 23) and Microsoft Excel 2010. The findings of the study revealed reasons for both academic libraries to invest in RFID technology; these reasons include RFID’s ability to deliver self-service options, inventory control, improved reader access and improved security. The challenges related to the implementation of RFID technology are also related to staff not being rewarded by library management for being innovative; the difficulty of staff learning new technology; the staff’s inability to generate new ideas for the library; and the staff not being able to share knowledge with each other. Further research needs to be conducted by library RFID vendors in order to meet the need, of academic libraries, for RFID inventory control. RFID hardware and software (API software) should be subjected to further investigation for the purposes of research and development. Libraries should work closer with RFID vendors so as to trial and test hardware and software.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:ufh/vital:29560 |
| Date | January 2018 |
| Creators | Reid, Lindsay Frederick |
| Publisher | University of Fort Hare, Faculty of Social Science and Humanities |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis, Masters, MLIS |
| Format | 179 leaves, pdf |
| Rights | University of Fort Hare |
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