This study sought to determine the impact of a training and development (T&D) programme on the perceived performance of human resource assistants at a platinum mine in South Africa according to the following four performance dimensions: (i) personal (ii) customer; (iii) internal business; and (iv) learning and growth. A non-experimental design was used for this study, which was predominately quantitative in nature. Data was collected using a structured, self-administered questionnaire, which consisted of closed-ended questions.
Based on the results obtained in this study, it was apparent that the T&D programme contributed significantly to an increase in the performance of employees. However, there are certain areas that can be improved in order to maximise and optimise the learning of employees. Recommendations were made regarding areas for improvement and possible future research. / Human Resource Management / M. Tech. (Human Resources Development)
Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:umkn-dsp01.int.unisa.ac.za:10500/9044 |
Date | 22 April 2013 |
Creators | Tshikovhi, Elelwani Rosemary |
Contributors | Badenhorst, F. H. (Frans Hendrik), De Beer, Marie |
Source Sets | South African National ETD Portal |
Language | English |
Detected Language | English |
Type | Dissertation |
Format | 1 online resource (xi, 99 leaves) |
Rights | University of South Africa |
Page generated in 0.0023 seconds