This study aims to explore the relation between trust-based management and new public management with the eye of the public sector in Sweden. Our ambition is to gain further practical understanding of the balance between trust and control within a specific municipal administration. With that in mind we have constructed the following framing of questions: (1) Which values, methods, and phrasing that are compatible with trust-based management and NPM (New Public Management) can be identified within the administration? (2) In what way does the studied administration balance trust with control? The methodological approach of the study involves a focus group interview conducted with three respondents, supplemented by a qualitative text analysis. The aim is to provide insight into the practical application of trust-based management and its relationship with new public management. Through the utilization of a focus group interview, coupled with an analysis of pertinent documents within the organization, this methodological choice aims to contribute to a relevant collection of empirical data that can address the research inquiries of the study. The empirical data gathered has subsequently been analyzed based on a theoretical framework of the managerial practices. Our study finds that certain aspects within the administration resonate with trust-based management, emphasizing trust in leadership, teamwork, and community. Additionally, there's a parallel emphasis on control and efficiency, aligning with new public management principles. While the administration predominantly leans towards trust-based management, incorporating some NPM-related practices, our study reveals a nuanced relationship between trust and control, indicating their coexistence without inherent conflicts in the governance approach.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:oru-112901 |
| Date | January 2024 |
| Creators | Eriksson, Daniel, Reinhardt, Ludvig |
| Publisher | Örebro universitet, Institutionen för humaniora, utbildnings- och samhällsvetenskap |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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